Release of Information Specialist

Bone and Joint Center, S.C.Wausau, WI
$18 - $26Onsite

About The Position

Bone and Joint has one of the most comprehensive teams of orthopedic, pain management, podiatric, physical and occupational therapy experts in Northcentral Wisconsin. We aren't a division of another corporate healthcare organization; Bone & Joint belongs to us and we have numerous locations throughout Central Wisconsin. Our mission is to be the Best place for patients to receive care, the Best place for employees to work, and the Best place for physicians to practice medicine.

Requirements

  • High school diploma or equivalent
  • 2 years' medical office experience and/or experience working in a Health Information Department
  • Medical Terminology
  • Computer Skills (Microsoft Office)
  • Ability to multi-task
  • Customer Service Skills
  • High level attention to detail and accuracy

Responsibilities

  • Work closely with patients and help them complete the Release of Information Authorization Form.
  • Evaluate various types of requests and incoming correspondence to make sure forms are filled out correctly and following Health Insurance Portability and Accountability Act (HIPAA) guidelines.
  • Process non-billable Protected Health Information (PHI) requests to outside medical providers, facilities, or patients.
  • Answer incoming phone calls and resolve or transfer to appropriate person.
  • Participate in one on one meetings with your supervisor and monthly team huddles.
  • Abide by the HIPAA state and federal regulations.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service