Release Manager

WellHive•,

1d•$110,000 - $130,000

About The Position

The Release Manager owns WellHive's Alpha → Beta → GA release-management gate process end to end. This role is accountable for deciding whether completed features ship immediately or follow the full activation gate, and for building the release bundles that carry features through testing, validation, and hand-off. The goal is to turn completed development work into a predictable, well-documented release cadence for WellHive, System Integrator partners, and customers. The role builds and maintains the three-packet Activation Packet Portfolio: the Alpha Testing Packet, Beta Testing Packet, and GA Activation Packet. It enforces phase exit criteria, including defect-priority thresholds and Beta volume/load testing; chairs go/no-go reviews; runs daily defect triage during Alpha and Beta; and ensures System Integrator engagement begins only when a capability reaches General Availability, consistent with WellHive's SI Engagement Policy. The Release Manager also runs the Monthly Feature Activation Cycle by collecting the activation-capable queue from Product Engineering, proposing a monthly release slate, and driving approval with SI and customer stakeholders. The role requires operational rigor and cross-functional facilitation, keeping engineering, product, customer delivery, and SI partners aligned on scope, timing, and risk while improving the path from feature-complete to fully activated.

Requirements

At least 5 years of experience in release management, release engineering, or program/project management for a SaaS or enterprise software product.
Demonstrated experience running a phased release or gate process (Alpha/Beta/GA or equivalent), including go/no-go reviews and enforcement of exit criteria.
Familiarity with feature-flag-driven deployment models that decouple code deployment from feature activation.
Experience with defect triage and prioritization frameworks, and coordinating volume or load testing before a general-availability release.
Strong organizational and documentation skills, including the ability to produce clear, audience-appropriate release artifacts for internal engineering teams and external SI or customer stakeholders.
Experience with Jira and Confluence for release tracking, backlog management, and living documentation.
Comfort working across Product, Engineering, Customer Success, and external systems-integrator partners to align on scope, timing, and risk.
Excellent written and verbal communication skills, with the ability to establish clear cadences and hold cross-functional teams accountable.

Nice To Haves

Experience working with or within the Department of Veterans Affairs, other federal health systems, or major systems integrators such as Deloitte or Booz Allen Hamilton.
Experience in a regulated or federal environment.

Responsibilities

Own and chair the Alpha → Beta → GA release-management gate process for every WellHive integration and feature, facilitating go/no-go reviews at each phase transition.
Apply and continuously refine the immediate-release versus full Alpha→Beta→GA decision matrix, evaluating completed items from GAL, MAG, and Product Dev Teams.
Bundle completed features for the Monthly Feature Activation Cycle, maintain the live bundle tracker, and reconcile it against As-Built and GA-determination source data.
Build, maintain, and quality-check the Alpha Testing Packet, Beta Testing Packet, and GA Activation Packet, ensuring they include required test cases, per-tester pass/fail sheets, permissions and user-group instructions, and training materials.
Enforce phase-gate exit criteria, including the requirement for no open P1/P2/P3 defects and Beta-stage volume testing to confirm each in-scope integration can sustain projected full-user-base load before advancing to GA.
Run daily defect triage during Alpha and Beta testing windows, coordinating with Customer Solutions Engineering squads and engineering leads to resolve blocking issues before gate reviews.
Operate the feature-tier model that determines whether items require a full activation packet or lightweight documentation, and validate tier assignments at story refinement.
Run the Monthly Feature Activation Cycle end to end: collect the activation-capable queue from Product Engineering, propose the monthly activation slate, and drive go/no-go approval with SI and customer stakeholders.
Own the timing and content of SI hand-off, ensuring System Integrator engagement begins only at GA declaration and the GA Activation Packet is distributed according to WellHive's SI Engagement Policy.
Maintain and evolve WellHive's feature-flag and feature-group policy so gated capabilities can be rolled out to targeted Alpha and Beta cohorts without broad exposure.
Track and document waivers or exceptions to the standard gate process, including regulatory holds and zero-user-impact maintenance items released outside the cadence.
Publish the recurring release calendar and status reporting for Customer Delivery & Programs leadership, Product, Engineering, and SI stakeholders.
Partner with Product Owners, Engineering leads, and Customer Delivery Managers to forecast the release pipeline and advance faster, more frequent release cycles.
Maintain living release-tracking artifacts, including bundle trackers, gate summaries, and decision logs, so release status is current and auditable.
Escalate cross-team blockers, scope conflicts, or resourcing gaps that put a gate date at risk to Customer Delivery & Programs leadership.
Manage Feature Flags and Feature Groups.