Release Manager

Rootshell Enterprise Technologies•Dallas, TX

About The Position

Rootshell Enterprise Technologies Inc. is seeking a Release Manager for a direct client in Dallas, Texas. This long-term role focuses on infrastructure and software project management, release and deployment coordination, information security compliance, and production support. The Release Manager will coordinate with cross-functional IT teams and manage activities including patching, incident and change management, database refreshes, production cutovers, and environment preparation.

Requirements

  • Infrastructure project management skills.
  • Software project management skills.
  • Experience working with cross-functional IT teams, including DBA, server, network, information security, QA, BSA, and development teams.
  • Skills in managing information security compliance projects; operating system patching experience with AIX, Oracle Linux, RHEL, and Windows is preferred.
  • Major incident management experience using ServiceNow or a similar tool.
  • Deployment management experience using HP PPM Kintana or another tool.
  • Experience with database refresh management, production cutover management, data migration, dress rehearsals, environment preparation, and cutover management.
  • Change and incident management experience using ServiceNow.
  • Experience in infrastructure project management involving DBA, server, and OS administration teams.
  • Production support management experience.
  • Excellent PowerPoint preparation skills.
  • Excellent verbal and written communication skills.
  • ServiceNow and HP PPM skills.
  • Listed required skills: infrastructure project management, excellent verbal and written communication skills, Oracle, Microsoft PowerPoint, and information security.
  • Listed additional skills: estimation, incident management, information security, budget, Jira, and load testing.

Responsibilities

  • Manage infrastructure and software projects.
  • Coordinate work across IT teams, including DBA, server, network, information security, QA, BSA, and development teams.
  • Manage information security compliance projects, preferably involving operating system patching for AIX, Oracle Linux, RHEL, and Windows.
  • Manage major incidents using ServiceNow or a similar tool.
  • Manage deployments using HP PPM Kintana or another tool.
  • Manage database refreshes and production cutovers.
  • Coordinate development, SIT, and UAT activities, data migration, dress rehearsals, environment preparation, and cutover management.
  • Manage changes and incidents using ServiceNow.
  • Work with DBA, server, and OS administration teams on infrastructure projects.
  • Manage production support.
  • Prepare PowerPoint presentations and communicate effectively in writing and verbally.
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