Release & Delivery Coordinator

New York Blood Center Inc•City of Rye, NY

1d•$90,000 - $100,000•Remote

About The Position

As a Release & Delivery Coordinator at DAPI, you are the operational backbone of sprint delivery across DAPI's engineering teams. Reporting to the Director, Product Delivery Management, you will facilitate Agile ceremonies, remove impediments, coach teams on Scrum discipline, and coordinate release logistics across one or more active scrum teams—spanning software, data engineering, analytics, and cloud infrastructure workstreams. This is not a project management role in disguise. You are a leader who protects team focus, maintains delivery rhythm, and surfaces risk early not someone who tracks tasks or drives teams through deliverables by authority. You will own sprint metrics, coordinate UAT logistics with business stakeholders, and support release readiness activities in partnership with the Lead Quality Engineer and Director, Product Delivery Management.

Requirements

Bachelor’s degree in business, Information Technology, Computer Science, or a related field. Equivalent practical experience will be considered.
0-3 years of experience as a Scrum Master or Agile delivery lead in a software or data product development environment.
Demonstrated experience facilitating Scrum ceremonies across active engineering teams delivering production software or data products.
Hands-on experience with Azure DevOps for sprint management, backlog tracking, and delivery reporting.
Experience coordinating release logistics and UAT cycles with both technical teams and business stakeholders.
Exposure to data engineering, analytics, or AI/ML product delivery, understanding the unique iteration patterns of data and model-driven workstreams.
Certified ScrumMaster (CSM) or equivalent Scrum Alliance certification required, or willingness to obtain within 6 months of hire.
Scrum Master (SSM)
PMI Agile Certified Practitioner (PMI-ACP)
Advanced CSM (A-CSM)
Scrum framework in depth—roles, events, artifacts, and the principles underlying each ceremony and practice.
Azure DevOps for Agile delivery—sprint boards, backlog management, capacity planning, pipeline visibility, and reporting.
Release management and UAT coordination—release planning, deployment scheduling, test cycle logistics, and go/no-go criteria.
Agile metrics—velocity, sprint commitment accuracy, cycle time, lead time, and defect escape rate.
Dependency and risk management within multi-team delivery environments.
Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.
Facilitate high-quality Scrum ceremonies that maintain team focus, surface impediments early, and drive continuous improvement.
Coordinate release and UAT logistics across engineering teams and business stakeholders with clear communication and documented outcomes.
Maintain accurate delivery visibility in Azure DevOps—sprint health, backlog status, and capacity—always.
Coach teams on Agile discipline and servant leadership—building accountability without authority.
Communicate delivery status, risk, and sprint outcomes clearly to the Director, Product Delivery Management and cross-functional stakeholders.
Influence team behavior and delivery discipline without formal authority—through coaching, facilitation, and consistent modeling of Agile principles.
Navigate ambiguity and competing priorities across multiple teams in a lean, fast-moving delivery environment.
Remain calm under delivery pressure—surfacing risk transparently without creating unnecessary alarm.
Build trusted working relationships with engineers, Product Managers, QA, and business stakeholders simultaneously.
Embrace accountability and take ownership of delivery rhythm and ceremony quality for assigned teams.
Any combination of education, training, and experience equivalent to the requirements above that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.

Responsibilities

Facilitate all Scrum ceremonies for assigned team sprint planning, daily stand-ups, sprint reviews, and retrospectives assuring they are purposeful, timeboxed, and drive the right outcomes.
Maintain the sprint backlog in Azure DevOps—ensuring work items are properly defined, estimated, and tracked throughout each sprint cycle.
Track sprint velocity, capacity, and commitment accuracy—reporting delivery metrics to the Director, Product Delivery Management on a sprint-by-sprint basis.
Identify and actively resolve impediments that block team progress—escalating to the Director, Product Delivery Management when cross-team or organizational intervention is required.
Shield teams from unplanned work, scope creep, and external disruptions during active sprints—routing new requests through the intake process rather than directly into sprint execution.
Facilitate dependency coordination across DAPI's scrum teams, surfacing cross-team blockers early and working with the Director to resolve sequencing conflicts.
Coordinate release logistics for assigned teams—tracking feature completion, documentation readiness, and deployment scheduling in partnership with the Lead Quality Engineer and IT Operations.
Facilitate User Acceptance Testing (UAT) cycles—scheduling sessions with business stakeholders, tracking test scenario completion, and ensuring defects are triaged and resolved before release sign-off.
Maintain release calendars and communicate release scope, timelines, and impacts to relevant stakeholders in coordination with the Director, Product Delivery Management.
Contribute to go/no-go readiness assessments—aggregating team delivery status, outstanding defects, and risk indicators for Director and Lead QE review.
Coach team members on Agile principles and Scrum practices—reinforcing a culture of accountability, transparency, and continuous improvement.
Lead sprint retrospectives that produce actionable improvement item-tracking implementation of retrospective outcomes across subsequent sprints.
Contribute to DAPI's Agile maturity—identifying process gaps, recommending improvements, and supporting the Director in standardizing delivery practices across teams.
Maintain accurate, up-to-date delivery dashboards in Azure DevOps—ensuring sprint progress, backlog health, and team capacity are always visible to the Director and VP.
Produce sprint summaries and release reports that communicate delivery outcomes, velocity trends, and risks to the Director, Product Delivery Management.