Release of Information Coordinator
About The Position
Sanford Health is seeking a Release of Information Coordinator to receive, evaluate, and coordinate release of information requests. This role involves retrieving medical charts, copying/scanning records, preparing documentation for delivery, and performing quality checks to ensure accuracy and confidentiality. The coordinator will also maintain records in the EPIC system, handle cash transactions, and utilize a computer for data management. This position supports business needs by receiving, sorting, and distributing departmental mail and may perform other assigned duties.
Requirements
- High school diploma or equivalent preferred
- General clerical experience preferred with some exposure to medical terminology.
- Word processing experience required, must be able to keyboard proficiently.
Nice To Haves
- Health Information Technology (HIT) degree preferred.
- Previous experience in healthcare setting preferred.
- Registered Health Information Technician (RHIT) certification preferred.
Responsibilities
- Receive, evaluate, and coordinate release of information requests from all requestors submitted by mail, fax, phone, and/or in-person.
- Complete release of information requests including retrieving patient’s medical charts and returning charts, copying and/or scanning medical records accurately and correctly, and preparing documentation for delivery either electronically or by mail.
- Review the accuracy of scanned documents.
- Perform quality checks on work to assure accuracy of the release, confidentiality, and proper invoicing.
- Scan, copies, and distributes appropriate records and documents in a timely manner.
- Notifies supervisor of any record issues that may arise.
- Refer appropriate requests to internal and/or external review staff as needed.
- Maintain a record of all requests for information using the EPIC system.
- Complete cash handling tasks as assigned, which may include collecting credit card information, handling checks received by mail and posting payments.
- Accurately and efficiently utilize a computer for data input and retrieval of data.
- Receives, sorts, and distributes incoming mail for department.
- May perform other duties as assigned to support business needs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
