Relationship Manager

Beacon Pointe Advisors•Amherst, MA

15h•Hybrid

About The Position

We are currently seeking qualified candidates to join Beacon Pointe Advisors as a Relationship Manager in our Amherst, MA office. The Relationship Manager will join a highly talented team of wealth management and client service professionals that serve the investment management and financial planning needs of high-net-worth individuals, families and institutions. The successful candidate will have a demonstrated track record of both educational and professional achievement; with a commitment and passion for delivering exceptional service to the firm’s clients and associates. The structure of this role is hybrid, with in-office days and remote work days.

Requirements

Four-year college degree (Bachelor’s degree in Finance, Business or Economics preferred)
1-2+ years relevant experience
Excellent written and verbal communication skills
Strong organizational, analytical, and interpersonal skills
Ability to excel in a fast-paced, team environment
Proficiency with Microsoft Office

Nice To Haves

experience with Salesforce, Tamarac, Envestnet Trading, or similar systems preferred.
Familiarity with major custodian platforms such as Schwab and Fidelity is a plus.

Responsibilities

Act as the primary liaison between high-net worth (HNW) clients, investment professionals and other members of the service support team to provide clients with a personalized, high-touch service experience. This includes frequent interaction with HNW clients and prospects both verbally and in writing.
Research and respond to routine-to-complex HNW client inquires in a timely fashion.
Records client inquires including service changes, new account opening, money movement, trading, etc. in CRM
Monitor daily custodial alerts including cash management, account updates, and trading, and resolve accordingly
Assists with preparation of meeting presentation materials, documents meeting follow-up and takes ownership of specific operational related tasks
Participate in client meetings as directed by the assigned wealth advisor and/or present on relevant service engagements.
Partner with clients, wealth advisory and central operations teams in the establishment of new accounts including general account set up and alternative subscription documents
Assist with relationship onboarding tasks such as requesting account paperwork, tracking setup via custodian partners and leading welcome and training calls for new clients.
Prepares custodian paperwork, facilitate account updates and communicates with clients on status
Request, execute and confirm account maintenance tasks including deposits, cash disbursements, performance reporting, account terminations and other special requests as needed.
Maintain and update client files utilizing internal systems including Salesforce CRM and Tamarac portfolio management databases
Participate in team meetings and collaborate with advisor and operations leadership teams on projects and/or initiatives designed to streamline firm policies and procedures.
Additional duties may entail participation in team projects and assisting with initiatives designed to streamline firm policies and procedures.