Relationship Manager

Fiserv•Indianapolis, IN

2d•Remote

About The Position

As a Relationship Manager, you will manage a geographically based portfolio of financial institution clients and serve as a strategic partner across the client lifecycle. You will work with enterprise clients and internal stakeholders to align business goals, identify solution opportunities, and strengthen long-term partnerships. Your work is important to client retention, revenue growth, and the overall value clients realize from working with Fiserv.

Requirements

10+ years of experience in technical sales, relationship management, or consultative solution selling within the banking or financial services industry
10+ years of experience managing and growing relationships with large, complex financial institution clients
Experience assessing bank operations, business processes, and technical solution requirements to support client objectives
Experience presenting recommendations, leading client discussions, and communicating technical concepts to business and technical audiences
Bachelor’s degree and/or equivalent combination of education, work history and military experience.
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Knowledge of Fiserv core products and experience supporting clients with complex integration requirements
Additional training in banking, financial services, or related business operations
Experience with host-based systems, financial data processing systems, or similar enterprise technology environments
Proficiency using Microsoft Word, Excel, PowerPoint, and Outlook

Responsibilities

Manage a geographically based portfolio of financial institution clients to strengthen partnerships, support retention, and expand revenue opportunities
Develop a working knowledge of core applications, surround products, and clients’ current environments to support solution discussions and business planning
Partner with clients to assess business processes and align recommendations to their short- and long-term business objectives
Propose bundled solutions, including pan-Fiserv offerings, to help clients achieve desired business and operational outcomes
Collaborate with clients and cross-functional stakeholders to define technical and business requirements for proposals and solution recommendations
Support sales initiatives by contributing to technical architecture and solution design discussions
Maintain current knowledge of industry trends, banking operations, and product capabilities to support client conversations and represent Fiserv effectively

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.