Relationship Manager III - Business Credit

PNC•Pasadena, CA

12d•$159,600 - $296,400•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience and contribute to an inclusive workplace. This Relationship Manager III role is part of PNC's Business Credit organization and is based in Pasadena, California. PNC describes itself as an in-office company and encourages candidates to confirm workplace expectations with the recruiter and hiring manager. The ideal candidate has at least 4 years of asset-based or collateral-based lending experience. The role sets relationship strategies and manages existing client relationships, with a focus on retention, risk management, revenue growth, and clients with advanced risk and complex needs. The Relationship Manager independently originates, negotiates, and documents complex credit and non-credit products and services; prepares approval documents; and analyzes credit, collateral, and the financial standing of transaction parties. The position manages risk and return, identifies and mitigates risks, grows client relationships and engagement, and draws on internal and external networks to connect clients with PNC products and services. As applicable, the role negotiates workout options and works with partners and borrowers to improve collateral coverage. The position may work independently and mentor other team members. The role typically requires a bachelor's degree and industry-relevant experience; PNC describes 8 or more years as typical for roles at this level. A comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree. No certifications or licenses are required. The role is incentive eligible, with incentive payment based on company, business, and/or individual performance. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

At least 4 years of asset-based or collateral-based lending experience is identified as ideal.
A bachelor's degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Industry-relevant experience is typically 8 or more years for roles at this level.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Customer-focused approach, including aligning business decisions with customer needs and developing customized solutions.
Ability to assess and manage risks in accordance with PNC's Enterprise Risk Management Framework.

Nice To Haves

Preferred skills include asset-based loans (ABL), book of business management, client relationship building, credit processes, credit products, customer engagement, decision making, financial analysis, and identifying sales opportunities.
Competencies include accuracy and attention to detail, business acumen, collateral management, credit analysis and verification, customer experience management, effective communications, financial engineering, and knowledge of the financial-services regulatory environment.
Higher-level education such as a master's degree or PhD, or certifications, is desirable.

Responsibilities

Set relationship strategies and direct management of existing client relationships to support retention, risk management, and revenue growth.
Independently originate, negotiate, and document complex credit and non-credit products and services.
Prepare credit approval documents using independent judgment to identify risks and mitigants and analyze credit, collateral strength, and the financial worthiness of transaction parties.
Manage risk and return and maintain quality for existing clients by identifying and mitigating regulatory, reputational, operational, and credit risks.
Expand and retain client relationships, generate revenue, deepen share of wallet, and increase client engagement and loyalty.
Provide client insights and ideas based on an in-depth understanding of client needs and financial well-being.
Use internal and external relationships, including community and industry connections, to enhance client experience and present PNC's full range of products and services.
As applicable, negotiate workout options with customers to reduce risks and losses.
Work with internal and external business partners and borrowers to better secure collateral coverage.
May mentor other team members.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension plan.
Stock purchase plan.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, subject to eligibility.
Up to 11 paid holidays per year, subject to eligibility.
9 occasional absence days per year, unless otherwise required by law.
15 to 25 vacation days per year depending on career level and years of service, subject to eligibility.