Relationship Manager III - Technology Finance Group (Business Credit)

PNC Bank•Los Angeles, CA

11d•Onsite

About The Position

PNC is seeking a Relationship Manager III for its Technology Finance Group (Business Credit), based in Los Angeles, San Francisco, New York, Chicago, Raleigh, or Boston. The group primarily serves middle-market, private equity-backed software companies. The role focuses on client performance and retention, risk management, and revenue growth in a fast-paced environment. The ideal candidate has technology-lending experience, including structuring and managing ARR-based loans for enterprise software companies, and understands recurring-revenue business models and growth-stage credit underwriting. Familiarity with credit agreements and related loan documents, and comfort negotiating amendments with sponsors, borrowers, and outside counsel, are also important. The Relationship Manager sets relationship strategies and manages complex client relationships. The role independently originates, negotiates, and documents complex credit and non-credit products and services; prepares approval documents; assesses credit, collateral, financial strength, and risks; and manages risk and returns for existing clients. It also works to retain and expand client relationships, deepen clients’ use of PNC services, and coordinate with internal and external partners. With oversight as applicable, the role negotiates workout options and works with partners and borrowers to strengthen collateral coverage. The position may mentor other team members. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. Employment visa sponsorship and STEM OPT participation are not provided for this position. The role is incentive eligible, with incentive payments based on company, business, and/or individual performance.

Requirements

Typically requires a university or college degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Typically requires 8 or more years of industry-relevant experience.
Bachelor’s degree listed under Education.
Demonstrate appropriate knowledge, skills, and abilities for the role.
PNC preferred skills include book of business, client relationship building, credit processes, credit products, customer engagement, decision making, financial analysis, identifying sales opportunities, and technology finance.
Competencies include accuracy and attention to detail, business acumen, collateral management, credit analysis and verification, customer experience management, effective communications, financial engineering, and knowledge of the financial-services regulatory environment.

Nice To Haves

Technology lending experience, including structuring and managing ARR-based loans for enterprise software companies.
Strong understanding of recurring-revenue business models and growth-stage credit underwriting.
Familiarity with credit agreements and related loan documents.
Comfort negotiating covenant and structural amendments with sponsors, borrowers, and outside counsel.
Higher education such as a master’s degree or PhD, or certifications, is desirable.

Responsibilities

Set relationship strategies and direct management activities for existing clients to support retention, risk management, and revenue growth.
Manage clients with advanced risk profiles and complex needs; work independently and potentially mentor team members.
Originate, negotiate, and document complex credit and non-credit products and services.
Prepare approval documents and independently assess risks and mitigants, credit, collateral strength, and the financial worthiness of loan or transaction parties.
Manage risk and return and maintain quality for existing clients, identifying and mitigating regulatory, reputational, operational, and credit risks.
Expand and retain client relationships, generate revenue, and deepen share of wallet.
Provide client-focused ideas and insights based on understanding of clients’ needs and financial well-being, and support engagement and loyalty.
Use internal and external relationships, including community and industry relationships, to enhance the client experience.
Present the full range of PNC products and services to clients.
With oversight as applicable, negotiate workout options with customers to reduce risks and losses.
Work with internal and external business partners and borrowers to improve collateral coverage.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Nine occasional absence days each year, unless otherwise required by law, depending on eligibility.
Between 15 and 25 vacation days each year, depending on career level and years of service.
Incentive-eligible compensation based on company, business, and/or individual performance.