Relationship Banker- Atlantic City-SW NJ Market - Spanish Language Required

Bank of America • Atlantic City, NJ

13d • $25 - $27 • Onsite

About The Position

At Bank of America, Relationship Bankers engage clients in the financial center lobby, educating and assisting them with transactions through self-service resources such as mobile banking, online banking, and ATMs. They process cash transactions accurately and efficiently when needed, hold in-depth conversations to understand clients’ financial and life priorities, and connect clients with solutions that support their financial goals. The role also involves building client relationships, managing financial center traffic and appointments, and partnering with experts in small business, lending, and investments.

This is a first-shift position working 40 hours per week at financial centers in Absecon, Atlantic City, or Egg Harbor Township, New Jersey. The role requires working weekends and/or extended hours and may involve scheduling at any financial center within a reasonable distance. Spanish language is required. The position pays $25.00–$26.77 per hour; offers are determined by experience, education, and skill set. Compensation is base salary and is not incentive eligible. The role is benefits eligible.

Requirements

• Spanish language required.
• High school diploma, GED, secondary school, or equivalent.
• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results, acting in the client’s best interest.
• Ability to collaborate effectively and build and nurture strong relationships.
• Passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
• Confidence identifying solutions for new and existing clients based on their needs.
• Effective and confident communication skills and comfort engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Confidence educating clients on simple banking transactions through self-service technologies such as ATMs, online banking, and mobile banking.
• Strong critical-thinking and problem-solving skills to meet clients’ needs.
• Ability to follow established processes and guidelines and comply with applicable laws and regulations.
• Ability to manage time and capacity efficiently.
• Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance.

Nice To Haves

• Experience in financial services and knowledge of financial services industry products and solutions.
• One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Six months of cash-handling experience.
• Bachelor’s degree or a business-relevant associate degree, such as business management, business administration, or finance.

Responsibilities

• Engage clients in the lobby and educate and assist them with transactions using mobile banking, online banking, ATMs, and other self-service resources.
• Accurately and efficiently process cash transactions for clients as needed.
• Hold deep conversations to understand clients’ financial and life priorities and connect them with solutions that meet their financial goals.
• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines, doing what is right for clients and the bank and complying with applicable laws and regulations.
• Grow business knowledge and networks by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.

Benefits

• Benefits eligible.
• Access to paid time off.
• Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.
• Resources and support for employees.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED