Relationship Banker - Atlantic City- SW NJ Market- Spanish Language Required
About The Position
At Bank of America, the Relationship Banker helps make financial lives better through client connections and responsible growth. The position engages clients in the lobby, educates them about and assists them with self-service resources such as mobile banking, online banking, and ATMs, and accurately processes cash transactions when needed. Bankers hold in-depth conversations to understand clients’ financial and life priorities and connect them with solutions that support their financial goals. The role is based in an in-office culture and may require scheduling at any financial center location within a reasonable distance.
Requirements
- High school diploma, GED, secondary school, or equivalent.
- Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results in the client’s best interest.
- Ability to collaborate effectively and build and nurture strong relationships.
- Passion, commitment, and drive to improve clients’ financial lives.
- Confidence identifying solutions for new and existing clients based on their needs.
- Effective and confident communication skills and comfort engaging with all clients.
- Ability to learn and adapt to new information and technology platforms.
- Confidence educating clients on simple banking transactions using self-service technologies.
- Strong critical-thinking and problem-solving skills.
- Ability to follow established processes and guidelines and comply with applicable laws and regulations.
- Ability to manage time and capacity efficiently.
- Ability to work weekends and/or extended hours, which may include being scheduled at a financial center within a reasonable distance.
- Spanish language required.
Nice To Haves
- Experience in financial services and knowledge of the financial services industry, products, and solutions.
- One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
- Six months of cash-handling experience.
- Bachelor’s degree or business-relevant associate degree, such as business management, business administration, or finance.
Responsibilities
- Execute the bank’s risk culture and strive for operational excellence.
- Build relationships with clients to meet their financial needs.
- Follow established processes and guidelines, acting in the best interests of clients and the bank and complying with applicable laws and regulations.
- Grow business knowledge and networks by partnering with experts in small business, lending, and investments.
- Manage financial center traffic, appointments, and outbound calls effectively.
- Drive the client experience.
- Manage cash responsibilities.
- Educate and assist clients with transactions using self-service resources such as mobile banking, online banking, and ATMs.
Benefits
- Benefits eligibility.
- Access to paid time off.
- Resources and support for employees.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
