Relationship Banker - Colorado South Market
About The Position
At Bank of America, Relationship Bankers help make financial lives better through client connections and Responsible Growth. The bank emphasizes an inclusive, caring workplace and supports teammates’ physical, emotional, and financial wellness through benefits. This position is open across the Colorado South Market, with the specific Financial Center location determined by business needs. The employee will train at one financial center and may then move to another location within a reasonable commuting distance of home, as permitted by law. The role engages clients in the lobby, educating and assisting them with transactions through self-service resources such as mobile banking, online banking, and ATMs. It also processes cash transactions accurately and efficiently as needed. Relationship Bankers hold in-depth conversations to understand clients’ financial and life priorities and connect them with solutions aligned to their financial goals.
Requirements
- High school diploma, GED, secondary school education, or equivalent.
- Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results while acting in clients’ best interests.
- Ability to collaborate effectively and build and nurture strong relationships.
- Passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
- Confidence identifying solutions for new and existing clients based on their needs.
- Effective, confident communication skills and comfort engaging with all clients.
- Ability to learn and adapt to new information and technology platforms.
- Confidence educating clients on simple banking transactions using self-service technology, such as ATMs, online banking, and mobile banking.
- Strong critical-thinking and problem-solving skills.
- Ability to follow established processes and guidelines and comply with applicable laws and regulations.
- Ability to manage time and capacity efficiently.
- Availability to work weekends and/or extended hours, potentially at any financial center location within a reasonable distance.
Nice To Haves
- Experience in financial services and knowledge of the financial services industry, products, and solutions.
- One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
- Six months of cash-handling experience.
- Bachelor’s degree or business-relevant associate degree, such as business management, business administration, or finance.
Responsibilities
- Execute the bank’s risk culture and strive for operational excellence.
- Build relationships with clients to meet their financial needs.
- Follow established processes and guidelines, acting in clients’ and the bank’s best interests and complying with applicable laws and regulations.
- Build business knowledge and a professional network by partnering with experts in small business, lending, and investments.
- Manage financial center traffic, appointments, and outbound calls effectively.
- Drive the client experience.
- Manage cash responsibilities.
- Educate and assist clients with transactions through self-service resources, including mobile banking, online banking, and ATMs.
- Conduct in-depth conversations to understand clients’ financial and life priorities and connect them with appropriate solutions.
- Work weekends and/or extended hours as required, potentially at any financial center within a reasonable distance.
Benefits
- Industry-leading benefits; this role is currently benefits eligible.
- Access to paid time off.
- Resources and support for employees’ well-being and contributions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
