Relationship Banker - South Bay Market

Bank of America • Gardena, ND

3d • $25 - $27 • Onsite

About The Position

At Bank of America, Relationship Bankers help make clients’ financial lives better by building relationships and connecting clients with solutions that support their financial goals. The role engages clients in the financial center lobby, educates and assists them with transactions using self-service options such as mobile banking, online banking, and ATMs, and processes cash transactions accurately and efficiently when needed. Bankers have in-depth conversations to understand clients’ financial and life priorities.

The position is open across the South Bay market. The specific Financial Center location is determined by business needs. New hires train at one financial center and may then move to another location within a reasonable commuting distance of home, as permitted by applicable law. The role is part of Bank of America’s in-office culture and is scheduled for 40 hours per week. The position works first shift and may require weekends or extended hours, including scheduling at any financial center within a reasonable distance.

The role is paid $25.00–$26.77 per hour, with offers determined by experience, education, and skill set. Compensation is base salary and is not incentive eligible. The position is benefits eligible.

Requirements

• Be an enthusiastic, highly motivated self-starter with a strong work ethic and focus on results, acting in the best interest of the client.
• Collaborate effectively and build and nurture strong relationships.
• Demonstrate passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
• Confidently identify solutions for new and existing clients based on their needs.
• Communicate effectively and confidently and feel comfortable engaging all clients.
• Learn and adapt to new information and technology platforms.
• Educate clients on conducting simple banking transactions through self-service technologies such as ATMs, online banking, and mobile banking.
• Apply critical-thinking and problem-solving skills to meet clients’ needs.
• Follow established processes and guidelines and applicable laws and regulations.
• Manage time and capacity efficiently.
• Focus on results while acting in the best interest of the client.
• Be able to work weekends and/or extended hours, potentially at any financial center location within a reasonable distance.

Nice To Haves

• Experience in financial services and knowledge of the financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Six months of cash-handling experience.
• Bachelor’s degree or business-relevant associate degree, such as in business management, business administration, or finance.

Responsibilities

• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines in daily activities, acting in the best interests of clients and the bank and complying with applicable laws and regulations.
• Grow business knowledge and networks by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities, including accurately and efficiently processing cash transactions as needed.
• Engage clients in the lobby and educate and assist them with transactions using self-service resources such as ATMs, online banking, and mobile banking.
• Have in-depth conversations with clients to understand their financial and life priorities and connect them with solutions that meet their financial goals.

Benefits

• Benefits eligibility.
• Access to paid time off.
• Resources and support for employees.
• Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed