Relationship Banker - Colorado South Market

Bank of America • Castle Rock, CO

8d • $25 - $27 • Onsite

About The Position

At Bank of America, the Relationship Banker supports the bank’s purpose of helping make financial lives better through responsible growth and a culture of care, inclusion, and teammate development. This position is open across the Colorado South Market; the specific Financial Center location is based on business needs. If hired, the employee trains at one financial center and may later move to another location within a reasonable commuting distance of home, as permitted by law.

The role engages clients in the lobby, educates and assists them with transactions using self-service resources such as mobile banking, online banking, and ATMs, and accurately processes cash transactions as needed. The Relationship Banker has in-depth conversations with clients to understand their financial and life priorities and connects them with solutions aligned to their goals. The role is based in an in-office financial center environment and is scheduled for 40 hours per week.

Requirements

• Be an enthusiastic, highly motivated self-starter with a strong work ethic and a strong focus on results while acting in the client's best interest.
• Collaborate effectively, building and nurturing strong relationships.
• Demonstrate passion, commitment, and drive to improve clients' financial lives.
• Confidently identify solutions for new and existing clients based on their needs.
• Communicate effectively and confidently and feel comfortable engaging with all clients.
• Learn and adapt to new information and technology platforms.
• Educate clients on conducting simple banking transactions through self-service technologies such as ATMs, online banking, and mobile banking.
• Apply strong critical-thinking and problem-solving skills to meet clients' needs.
• Follow established processes and guidelines, acting in the best interests of clients and the bank and adhering to applicable laws and regulations.
• Manage time and capacity efficiently.
• Be able to work weekends and/or extended hours, which may include scheduling at any financial center within a reasonable distance.
• High School Diploma, GED, secondary school credential, or equivalent.

Nice To Haves

• Experience in financial services and knowledge of the financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Six months of cash-handling experience.
• Bachelor's degree or business-relevant Associate's degree, such as business management, business administration, or finance.

Responsibilities

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines, acting in the best interests of clients and the bank and adhering to applicable laws and regulations.
• Build business knowledge and a professional network by partnering with experts in small business, lending, and investments.
• Effectively manage financial center traffic, appointments, and outbound calls.
• Drive the client experience.
• Manage cash responsibilities.
• Engage clients in the lobby and educate and assist them with transactions through self-service resources, including mobile banking, online banking, and ATMs.
• Discuss clients' financial and life priorities and connect them to solutions that support their financial goals.

Benefits

• Benefits eligibility.
• Access to paid time off.
• Resources and support for employees.
• Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED