Relationship Banker - Allen Park branch

DFCU Financial•Allen Park, MI

1d•Onsite

About The Position

DFCU Financial is seeking a full-time Relationship Banker for its Allen Park branch. The Relationship Banker serves as a point of contact for members, providing timely service, handling transactions accurately, identifying member needs, and recommending relevant financial products and services. The role includes meeting individual sales goals, processing new accounts and teller transactions, conducting loan closings, providing notary services, and maintaining branch compliance, security, and cash-balancing standards. The banker may work in any assigned branch area and must be willing to work at any branch office. Saturday hours are required; additional training and meeting times are required, and travel may be required.

Requirements

High school diploma or equivalent.
One year of goal-driven sales experience in a financial institution.
Two years of cash-handling experience.
Demonstrated customer-service skills and the ability to provide superior service on all products using effective sales skills.
Willingness to work in a fast-paced, goal-oriented environment.
Ability to evaluate member needs and prioritize members.
Proficiency in Microsoft 365.
Demonstrated analytical and problem-solving skills.
Ability to initiate and embrace change.
Excellent interpersonal, written, and verbal communication skills, and ability to work in a team environment.
Ability to move up to 50 lbs.
Self-motivation, flexibility, and ability to organize priorities.
Willingness and ability to work at any branch office.
Ability to work Saturday hours and attend additional training and meetings; travel may be required.

Responsibilities

Maintain a high level of product knowledge to serve members efficiently.
Provide timely, superior service to prospective and existing members.
Promote and communicate potential financial opportunities.
Meet individual sales goals and keep current on individual and team sales and service results.
Process new accounts and daily work accurately and efficiently.
Use membership data to proactively offer additional products and services.
Process teller transactions accurately in a multitasking environment and maintain cash-balancing standards.
Adhere to branch compliance and security procedures.
Conduct loan closings.
Participate in the branch team development program.
Assist coworkers with transactions and procedures.
Balance daily membership and loan transactions.
Provide notary services.
Work in any assigned area of the branch as needed.
Handle large amounts of cash efficiently.

Benefits

Monthly cash incentives for meeting performance goals.
Employee bonus program.
Paid lunch time.
Employee referral payouts.
Paid time off.
13 paid holidays per year.
401(k) plan match, dollar for dollar up to 4%.
Additional employer 401(k) contribution of 5% after one year.
Tuition reimbursement and education assistance.
Medical, dental, and vision insurance effective on the date of hire.
Health savings account (HSA).
Flexible spending accounts for medical and dependent-care expenses.
Adoption assistance for qualified expenses, up to $10,000 per child.
Wellness initiatives and reimbursements.
Prepaid legal services plan.
Identity protection plan.
Accident supplemental plan.
Company-paid short- and long-term disability plans.
Company-provided basic life insurance of $50,000, plus supplemental coverage for employees, spouses, and children.
Pet insurance.
Free financial planning assistance.
Employee events throughout the year.
Volunteer and community engagement opportunities.
Employee loan discounts on closed-end loans.
Service and anniversary awards.
Employee discounts on company-logo apparel.
Recognition and awards for outstanding team and individual performance.
Ongoing training opportunities.
Leadership development program.
Flexible scheduling for students.