Relationship Banker - Victor Branch

ESL All Companies•Victor, NY

3d•Onsite

About The Position

The Relationship Banker helps customers identify and obtain appropriate financial solutions at the right time, building long-term, mutually beneficial relationships while supporting business results. The role also contributes to making ESL a great place to work by providing visible leadership around the organization’s key building blocks for success. This position is based at the Victor branch and is scheduled for 40 hours per week, Monday through Saturday, with a weekday off when working Saturday. Branch hours are Monday, Thursday, and Friday, 9:00 a.m.–5:00 p.m.; Tuesday and Wednesday, 9:00 a.m.–4:00 p.m.; and Saturday, 9:00 a.m.–1:00 p.m. Flexibility is required to meet current and future business needs. Pay is $22.02 per hour. Eligible employees may also receive an annual performance-based incentive. ESL offers a competitive benefits package focused on work-life balance, including a wellness program, family assistance plan, 401(k) with match, paid volunteer time, and Learning & Development training.

Requirements

One year of sales or service experience in financial services or a comparable industry.
High school diploma or high school equivalency diploma.
Strong communication, problem-solving, and decision-making abilities.
Proficient at building customer and peer relationships.
Proficient in PC applications.
Complete the application and fingerprinting submission to the NMLS and successfully register as an MLO through ESL.
Demonstrate alignment with ESL’s Core Values, mission, vision, and purpose to help the community thrive and prosper.

Nice To Haves

Understanding of banking products and services.
Notary qualification; if not already qualified, obtain it within 12 months of filling the role.

Responsibilities

Help customers recognize and find appropriate financial solutions at the right time, building long-term mutually beneficial relationships and supporting business results.
Work toward Net Promoter Score and employee satisfaction targets and satisfactory audits.
Support sales measures for Personal, Business, and Wealth lines of business, as outlined in sales performance reports.
Put team and customer success ahead of individual success.
Model ESL’s core values.
Engage in continuous self-development.
Support the VolunCare Program.
Support a culture of recognition within the unit and across ESL, including actively using established recognition tools.
Meet branch needs with a high degree of flexibility.