Relationship Banker - (Riley Branch) - Holland, MI

Wintrust Financial Corporation • Holland, MI

3d • $22 - $28 • Onsite

About The Position

Macatawa Bank, part of Wintrust Financial Corporation, is seeking a Relationship Banker to build and retain meaningful customer relationships. The role uses financial knowledge to identify customers’ needs and recommend suitable products and services. It is a dual-role position that supports branch success through customer service, teller operations, account services, risk recognition, and participation in community and bank events. Depending on the shift, the banker may also be responsible for opening or closing the bank.

Requirements

• 1–3 years of experience in a customer service, financial service, or sales role.
• High school diploma or GED.
• Intermediate computer skills.
• Ability to lift up to 50 lbs.

Responsibilities

• Build lasting customer relationships, identify financial needs, and tailor product and service recommendations.
• Collaborate with business partners, including Mortgage and Wealth Management, to connect customers with specialists.
• Operate a teller drawer and serve customers in the lobby or drive-up.
• Open accounts, perform account maintenance, and assist customers with digital products.
• Recognize potential fraud and other risks.
• Depending on the shift, assist with opening or closing the bank.
• Help support community and bank events.

Benefits

• Competitive pay and eligibility for an annual discretionary bonus.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Accidental death and dismemberment insurance.
• Short-term and long-term disability insurance.
• Parental leave.
• Employee Assistance Program (EAP).
• Traditional and Roth 401(k) with company match.
• Flexible Spending Account (FSA).
• Employee Stock Purchase Plan with a 5% discount.
• Critical illness insurance.
• Accident insurance.
• Transportation and commuting benefits.
• Banking benefits.
• Pet insurance.
• Tuition reimbursement.
• Family-friendly work hours.
• Career growth and development opportunities.
• Promote-from-within culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED