Relationship Banker - Las Vegas South

Bank of America•Henderson, NV
•$25 - $27•Onsite

About The Position

At Bank of America, Relationship Bankers help make financial lives better through client connections and Responsible Growth. This role engages clients in the financial center lobby, educates and assists them with transactions using self-service resources such as mobile banking, online banking, and ATMs, and processes cash transactions accurately and efficiently as needed. The banker has in-depth conversations to understand clients’ financial and life priorities and connects them with solutions that support their financial goals. The position is based at the Henderson, Nevada financial center and is an in-office role. It is a 40-hour-per-week, first-shift position. The role requires the ability to work weekends and/or extended hours and may involve scheduling at another financial center within a reasonable distance. Compensation is $25.00–$26.77 per hour, with offers based on experience, education, and skill set. The role has a base salary and is not incentive eligible. It is currently benefits eligible.

Requirements

  • Enthusiastic, highly motivated self-starter with a strong work ethic and a focus on results and clients’ best interests.
  • Ability to collaborate effectively, get things done, and build and nurture strong relationships.
  • Passion, commitment, and drive to improve clients’ financial lives.
  • Confidence identifying solutions for new and existing clients based on their needs.
  • Effective and confident communication skills and comfort engaging with all clients.
  • Ability to learn and adapt to new information and technology platforms.
  • Confidence educating clients on simple transactions through self-service technology, including ATMs, online banking, and mobile banking.
  • Strong critical-thinking and problem-solving skills.
  • Ability to follow established processes and guidelines and comply with applicable laws and regulations.
  • Ability to manage time and capacity efficiently while focusing on results and clients’ best interests.
  • Ability to work weekends and/or extended hours, potentially at any financial center within a reasonable distance.

Nice To Haves

  • Experience in financial services and knowledge of the industry, products, and solutions.
  • One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
  • Six months of cash-handling experience.
  • Bachelor’s degree or a business-relevant associate’s degree, such as business management, business administration, or finance.

Responsibilities

  • Execute the bank’s risk culture and strive for operational excellence.
  • Build relationships with clients to meet their financial needs.
  • Follow established processes and guidelines, doing what is right for clients and the bank and complying with applicable laws and regulations.
  • Build business knowledge and a professional network by partnering with experts in small business, lending, and investments.
  • Manage financial center traffic, appointments, and outbound calls effectively.
  • Drive the client experience.
  • Manage cash responsibilities.
  • Engage clients in the lobby and educate and assist them with self-service banking transactions.
  • Accurately and efficiently process cash transactions for clients as needed.
  • Hold in-depth conversations to understand clients’ financial and life priorities and connect them to solutions.

Benefits

  • Benefits eligibility.
  • Paid time off.
  • Resources and support for employees.
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