Relationship Banker - Las Vegas East - Spanish Required
About The Position
At Bank of America, Relationship Bankers help clients with their financial lives by engaging them in the financial center lobby, educating and assisting them with transactions through self-service resources such as mobile banking, online banking, and ATMs, and accurately processing cash transactions as needed. They hold in-depth conversations to understand clients’ financial and life priorities and connect them with solutions that support their goals. The position is based at the Nellis-Harris financial center in Las Vegas, Nevada, and requires Spanish bilingual proficiency. It is an in-office role, with work at a financial center and possible scheduling at another nearby financial center. The schedule is first shift, 40 hours per week, and may include weekends or extended hours. Compensation is $25.00–$26.77 per hour, with offers based on experience, education, and skill set. The role has a base salary and is not incentive eligible.
Requirements
- Bilingual Spanish proficiency is required.
- Strong work ethic and results focus, acting in the client’s best interest.
- Ability to collaborate effectively and build and nurture strong relationships.
- Passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
- Confidence identifying solutions for new and existing clients based on their needs.
- Effective and confident communication skills and comfort engaging with all clients.
- Ability to learn and adapt to new information and technology platforms.
- Ability to educate clients on simple banking transactions using self-service technologies such as ATMs, online banking, and mobile banking.
- Strong critical-thinking and problem-solving skills to meet clients’ needs.
- Ability to follow established processes and guidelines and applicable laws and regulations.
- Ability to manage time and capacity efficiently.
- Ability to work weekends and/or extended hours, potentially at any financial center location within a reasonable distance.
Nice To Haves
- Experience in financial services and knowledge of the financial services industry, products, and solutions.
- One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
- Six months of cash-handling experience.
- Bachelor’s degree or business-relevant associate degree, such as business management, business administration, or finance.
Responsibilities
- Engage clients in the lobby and educate and assist them with transactions through self-service resources, including mobile banking, online banking, and ATMs.
- Accurately and efficiently process cash transactions for clients as needed.
- Hold in-depth conversations to understand clients’ financial and life priorities and connect them with solutions that meet their financial goals.
- Execute the bank’s risk culture and strive for operational excellence.
- Build relationships with clients to meet their financial needs.
- Follow established processes and guidelines, and applicable laws and regulations, in daily activities.
- Grow business knowledge and network by partnering with experts in small business, lending, and investments.
- Effectively manage financial center traffic, appointments, and outbound calls.
- Drive the client experience.
- Manage cash responsibilities.
Benefits
- Benefits eligible.
- Access to paid time off.
- Resources and support for employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
