Relationship Banker - Las Vegas South
About The Position
At Bank of America, the Relationship Banker engages clients in the financial center lobby, educates them, and helps them conduct transactions using self-service resources such as mobile banking, online banking, and ATMs. The role also accurately and efficiently processes cash transactions as needed. Bankers have in-depth conversations with clients to understand their financial and life priorities and connect them with solutions that meet their financial goals. The role is based at the Galleria Mall financial center in Henderson, Nevada, in the Las Vegas South area. It is a first-shift position scheduled for 40 hours per week. The role is compensated with a base salary and is not incentive eligible. The stated hourly pay range is $25.00–$26.77, with offers determined by experience, education, and skill set. The position is benefits eligible.
Requirements
- Enthusiastic, highly motivated self-starter with a strong work ethic and a strong focus on results while acting in the client’s best interest.
- Ability to collaborate effectively, get things done, and build and nurture strong relationships.
- Passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
- Confidence identifying solutions for new and existing clients based on their needs.
- Effective, confident communication and comfort engaging with all clients.
- Ability to learn and adapt to new information and technology platforms.
- Confidence educating clients on simple banking transactions through self-service technologies, such as ATMs, online banking, and mobile banking.
- Strong critical-thinking and problem-solving skills to meet clients’ needs.
- Ability to follow established processes and guidelines and comply with applicable laws and regulations.
- Ability to manage time and capacity efficiently.
- Must be able to work weekends and/or extended hours, potentially at any financial center location within a reasonable distance.
Nice To Haves
- Experience in financial services and knowledge of the financial services industry, products, and solutions.
- One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
- Six months of cash-handling experience.
- Bachelor’s degree or business-relevant associate degree, such as business management, business administration, or finance.
Responsibilities
- Execute the bank’s risk culture and strive for operational excellence.
- Build relationships with clients to meet their financial needs.
- Follow established processes and guidelines in daily activities, doing what is right for clients and the bank and adhering to applicable laws and regulations.
- Grow business knowledge and networks by partnering with experts in small business, lending, and investments.
- Manage financial center traffic, appointments, and outbound calls effectively.
- Drive the client experience.
- Manage cash responsibilities.
- Engage clients in the lobby, educate them about self-service resources, and assist them with transactions as needed.
- Conduct conversations to understand clients’ financial and life priorities and connect them to solutions that support their financial goals.
Benefits
- Benefits eligibility.
- Access to paid time off.
- Resources and support for employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
