Relationship Banker - Las Vegas South

Bank of America•Henderson, NV

2d•Onsite

About The Position

At Bank of America, Relationship Bankers help make financial lives better by engaging clients, understanding their financial and life priorities, and connecting them with solutions that support their goals. The role includes welcoming clients in the lobby, educating and assisting them with transactions through self-service resources such as mobile banking, online banking, and ATMs, and accurately processing cash transactions as needed. Relationship Bankers build client relationships, manage financial center traffic and appointments, and partner with experts in small business, lending, and investments. The position follows established processes and applicable laws and regulations, with a focus on risk culture, operational excellence, and a positive client experience. Bank of America supports an in-office culture, with role-specific flexibility based on responsibilities and business needs. This is a 40-hour-per-week, first-shift role based at the Galleria Mall financial center in Henderson, Nevada. The banker must be able to work weekends and/or extended hours and may be scheduled at any financial center location within a reasonable distance. Pay is $25.00–$26.77 per hour, with offers determined by experience, education, and skill set. Compensation is base salary and is not incentive eligible. The role is benefits eligible.

Requirements

Enthusiastic, highly motivated self-starter with a strong work ethic and a focus on results, acting in the client’s best interest.
Collaborate effectively and build and nurture strong relationships.
Demonstrate passion, commitment, and drive to improve clients’ financial lives.
Confidently identify solutions for new and existing clients based on their needs.
Communicate effectively and confidently and feel comfortable engaging all clients.
Ability to learn and adapt to new information and technology platforms.
Confidence educating clients on simple banking transactions using self-service technologies such as ATMs, online banking, and mobile banking.
Strong critical-thinking and problem-solving skills to meet client needs.
Follow established processes and guidelines and comply with applicable laws and regulations.
Efficiently manage time and capacity.
Focus on results while acting in the client’s best interest.
Able to work weekends and/or extended hours, including possible scheduling at any financial center location within a reasonable distance.

Nice To Haves

Experience in financial services and knowledge of the financial services industry, products, and solutions.
One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
Six months of cash-handling experience.
Bachelor’s degree or business-relevant associate degree, such as business management, business administration, or finance.

Responsibilities

Engage clients in the lobby and educate and assist them with transactions using self-service resources, including mobile banking, online banking, and ATMs.
Accurately and efficiently process cash transactions for clients as needed.
Have in-depth conversations with clients to understand their financial and life priorities and connect them to solutions that meet their goals.
Execute the bank’s risk culture and strive for operational excellence.
Build relationships with clients to meet financial needs.
Follow established processes and guidelines, doing what is right for clients and the bank and complying with applicable laws and regulations.
Grow business knowledge and network by partnering with experts in small business, lending, and investments.
Manage financial center traffic, appointments, and outbound calls effectively.
Drive the client experience.
Manage cash responsibilities.