Copy of Full Time Relationship Banker

Consumers National Bank•Malvern, OH

18h

About The Position

Consumers National Bank is hiring a Relationship Banker. No banking experience is required, and the bank will train the right candidate. The role is suited to someone who enjoys helping others and building relationships, and offers an opportunity to start or grow a banking career. The Relationship Banker delivers customer service, processes transactions, balances a cash drawer, builds customer relationships, and supports branch operations while following bank policies and compliance requirements. Background, credit, and employment checks are required. Consumers National Bank is an Equal Opportunity Employer.

Requirements

Strong communication skills and the ability to interact professionally with customers, coworkers, and vendors.
Customer-focused approach and ability to identify needs and recommend appropriate solutions.
Effective problem-solving skills and ability to handle customer inquiries.
Ability to follow instructions and perform basic math calculations.
Strong attention to detail and time management skills.
Team-oriented, positive, and collaborative approach.
Basic computer proficiency.
High school diploma or equivalent required.
Ability to sit and/or stand for extended periods.
Ability to use a phone and computer for communication and daily tasks.
Strong organizational skills and ability to manage time effectively.
Ability to build relationships, problem solve, and influence customer decisions.
Basic math and analytical skills.
Background, credit, and employment checks required.

Nice To Haves

Previous customer service and/or cash handling experience.
Sales, cross-selling, or referral experience.

Responsibilities

Deliver friendly, accurate customer service.
Process deposits, withdrawals, payments, and account services.
Balance the cash drawer and maintain accuracy.
Build relationships and identify customer needs.
Support branch operations, including ATM, vault, night deposit, and account maintenance.
Follow all policies and compliance requirements.