Relationship Banker - LA South Market - Bilingual Spanish Required

Bank of America • Bell, OK

4d • $25 - $27 • Onsite

About The Position

At Bank of America, the Relationship Banker helps make financial lives better through client connections, responsible growth, and a supportive, inclusive workplace. The bank maintains an in-office culture to support collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs.

This position is open across the LA South market. The specific financial center assignment depends on business needs. New hires train at one financial center and may then move to another location within a reasonable commuting distance of home, to the extent permitted by law.

The role engages clients in the lobby, educates and assists them with transactions using self-service resources such as mobile banking, online banking, and ATMs, and processes cash transactions accurately and efficiently as needed. Relationship Bankers have in-depth conversations to understand clients’ financial and life priorities and connect them with solutions that support their financial goals. The role is 1st shift, 40 hours per week, and requires weekend and/or extended-hour availability. Spanish bilingual ability is required.

Requirements

• Bilingual in Spanish.
• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results, acting in the client’s best interest.
• Collaborate effectively and build and nurture strong relationships.
• Demonstrate passion, commitment, and drive to improve clients’ financial lives.
• Confidently identify solutions for new and existing clients based on their needs.
• Communicate effectively and confidently and feel comfortable engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Confidently educate clients on simple banking transactions through self-service technologies, including ATMs, online banking, and mobile banking.
• Strong critical-thinking and problem-solving skills.
• Follow established processes and guidelines and comply with applicable laws and regulations.
• Manage time and capacity efficiently.
• Focus on results while acting in the client’s best interest.
• Able to work weekends and/or extended hours, including possible scheduling at any financial center within a reasonable distance.

Nice To Haves

• Experience in financial services and knowledge of the financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
• Six months of cash-handling experience.
• Bachelor’s degree or business-relevant associate degree, such as business management, business administration, or finance.

Responsibilities

• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines, doing what is right for clients and the bank and complying with applicable laws and regulations.
• Grow business knowledge and networks by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.
• Engage clients in the lobby and educate and assist them with self-service banking transactions.
• Process client cash transactions accurately and efficiently as needed.
• Learn clients’ financial and life priorities and connect them with solutions that support their goals.

Benefits

• Benefits eligible.
• Access to paid time off.
• Resources and support for employees.
• Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed