Relationship Banker - Mullica Hill Branch

Truist Bank•Harrison Township, NJ

1d•$45,760 - $56,000•Onsite

About The Position

The Relationship Banker provides an industry-leading client service experience in person and by phone by developing and expanding new and existing client relationships. The role identifies financial solutions through consultative conversations and referrals to internal business partners, and is cross-trained to perform teller duties as needed. The banker handles client maintenance requests and problem resolution, supports individual and branch sales goals, advises on consumer lending options and accepts loan applications. The position also includes teller transactions, client greeting and navigation, participation in branch leadership routines, ongoing product and sales training, and adherence to operational, compliance, and risk management policies. The annual base salary is $45,760–$56,000, with additional incentive pay available. The role is regular and requires English fluency. The listed shift is 1st shift.

Requirements

High school diploma or equivalent education.
2 years of client sales and service experience.
Experience sourcing and prospecting for new clients and building client relationships.
Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
Proficiency in basic computer applications such as Microsoft Office.
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including applicable registration and NMLS background check requirements, and meet ongoing regulatory requirements.
Ability to multitask under time constraints.
Ability to travel as needed for temporary staffing needs, including temporary assignment or locale changes.
Ability to work weekends and/or extended hours; occasional travel and overnights may be included.

Nice To Haves

Associate degree or higher.
Ability to handle multiple priorities under time constraints.
Excellent verbal and written communication skills.
Ability to respond professionally while maintaining a high level of service quality.
Experience discussing, recommending, and selling deposit, credit, and retirement products to consumer and small business clients.
Demonstrated ability to meet or exceed sales goals.
General understanding of bank operations, policies, and procedures.

Responsibilities

Handle routine client maintenance requests, resolve problems, and perform sales functions involving deposit, credit, convenience, and other products and services.
Help meet or exceed client service and individual and branch sales targets by offering products and services and developing, expanding, and retaining client relationships.
Conduct consultative conversations and address or refer complex client needs and financial goals to internal specialists.
Participate in all components of Truist Retail Community Bank Leadership Routines.
Develop sales techniques and product knowledge by attending meetings, training classes, and web-based learning.
Advise clients on consumer lending options and take loan applications.
Follow internal controls, operational procedures, risk management policies, and current compliance guidelines.
Provide a consistent client service experience through courteous engagement, uncovering client needs, handling teller transactions, greeting clients, and helping them navigate the branch.
Perform teller duties as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated as applicable
10 sick days, prorated as applicable
Paid holidays
Depending on position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan