Relationship Banker - Mullica Hill Branch

Truist•Mullica Hill, NJ

5d•$45,760 - $56,000

About The Position

The Relationship Banker provides an industry-leading client service experience in person and by phone by developing and expanding new and existing client relationships. The role offers financial solutions based on consultative conversations and refers clients to other business partners when appropriate to support additional business growth. The banker is cross-trained to perform teller duties as needed. The position includes routine client maintenance and problem resolution, sales of deposit, credit, convenience, and other products and services, consumer lending guidance and loan applications, and support for branch service and sales goals. The banker follows Truist Retail Community Bank Leadership Routines, completes ongoing sales and product learning, and complies with operational controls, procedures, and risk management policies. Responsibilities may also include teller transactions, greeting clients, and helping them navigate the branch. The role is regular, with a first-shift schedule. The stated annual base salary range is $45,760–$56,000, with additional incentive pay available. Eligible regular teammates working at least 20 hours per week may receive benefits; the specific benefits depend on position and division.

Requirements

High school diploma or equivalent education.
Two years of client sales and service experience.
Experience sourcing and prospecting for new clients and building client relationships.
Excellent interpersonal and communication skills and a desire to interact with clients and prospects.
Proficiency in basic computer applications, such as Microsoft Office.
Must become SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including required registration and applicable NMLS background check; must meet ongoing regulatory requirements.
Ability to multitask under time constraints.
Ability to travel to accommodate temporary staffing needs, including temporary assignments or locale changes.
Ability to work weekends and/or extended hours; occasional travel and overnight stays may be included.

Nice To Haves

Associate’s degree or higher.
Demonstrated ability to handle multiple priorities under time constraints.
Excellent verbal and written communication skills.
Ability to respond professionally while providing a high level of service quality.
Experience discussing, recommending, and selling deposit, credit, and retirement products to consumer and small-business clients.
Demonstrated ability to meet or exceed sales goals.
General understanding of bank operations, policies, and procedures.

Responsibilities

Provide courteous, consultative client service in person and by phone while developing, expanding, and retaining client relationships.
Handle routine client maintenance requests, resolve problems, and perform sales functions for deposit, credit, convenience, and other products and services.
Contribute to individual and branch client-service and sales targets by offering appropriate products and services.
Conduct consultative conversations and address or refer complex client needs and financial goals to internal specialists.
Participate in Truist Retail Community Bank Leadership Routines.
Advance product and sales knowledge through meetings, training classes, and web-based learning.
Advise clients on consumer lending options and take loan applications.
Follow internal controls, operating procedures, risk-management policies, and current guidelines.
Conduct teller transactions as needed, greet clients, and help them navigate the branch.
Travel as needed to support temporary staffing needs, including possible temporary assignment or locale changes.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of first-year vacation, prorated based on hire date and employment status
10 sick days, prorated
Paid holidays
Depending on position and division, possible defined benefit pension plan, restricted stock units, and/or deferred compensation plan
Additional incentive pay is available