Relationship Banker - Mullica Hill Branch

Truist Bank•Mullica Hill, NJ

4d•Onsite

About The Position

The Relationship Banker provides an industry-leading client service experience in person and by phone by developing and expanding new and existing client relationships. The role offers financial solutions based on consultative conversations and refers clients to other business partners for additional growth opportunities. The banker is cross-trained to perform teller duties as needed. The position supports individual and branch sales and service goals, handles client maintenance and problem resolution, advises on consumer lending options, and takes loan applications. It requires adherence to internal controls, operational procedures, risk management policies, and current compliance guidelines. The role is based at the Mullica Hill Branch and is a first-shift position. The annual base salary is $45,760–$56,000, with additional incentive pay available.

Requirements

High school diploma or equivalent education.
At least 2 years of client sales and service experience.
Experience sourcing and prospecting for new clients and building client relationships.
Excellent interpersonal and communication skills and a desire to interact with clients and prospects.
Proficiency in basic computer applications such as Microsoft Office.
Must meet SAFE (Mortgage Licensing Act) requirements within 30 days of employment, including registration and applicable NMLS background-check standards, and meet ongoing regulatory requirements.
Ability to multitask under time constraints.
Ability to work weekends and/or extended hours; occasional travel and overnight stays may be included.
Ability to travel as required for temporary staffing needs.

Nice To Haves

Associate’s degree or higher.
Demonstrated ability to manage multiple priorities under time constraints.
Excellent verbal and written communication skills.
Ability to respond professionally while providing high-quality service.
Experience discussing, recommending, and selling deposit, credit, and retirement products to consumer and small-business clients.
Demonstrated ability to meet or exceed sales goals.
General understanding of bank operations, policies, and procedures.

Responsibilities

Handle routine client maintenance requests, resolve problems, and perform advanced sales functions for deposit, credit, convenience, and other products and services.
Contribute to client service and individual and branch sales targets by offering products and services and developing, expanding, and retaining client relationships.
Conduct consultative conversations and address or refer complex client needs and financial goals to internal specialists.
Participate in all components of the Truist Retail Community Bank Leadership Routines.
Develop sales techniques and product knowledge through meetings, training classes, and web-based learning.
Advise clients on consumer lending options and take loan applications.
Follow internal controls, operational procedures, and risk management policies, and stay informed about policy and procedure changes.
Provide consistent, courteous client service, conduct transactions, identify client needs, and help clients navigate the branch.
Perform teller transactions and other teller duties as needed.
Travel as required to accommodate temporary staffing needs, including temporary assignment or location changes.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated as applicable
10 sick days, prorated as applicable
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division