Relationship Banker II - Conroe Branch

Regions Bank•Conroe, TX

2d•$51,193 - $61,228•Onsite

About The Position

At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs and proactively offers appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to people with retail or sales experience who are interested in career growth, development, and upward mobility. The successful candidate is individually driven and competitive, works collaboratively toward shared goals, identifies customer needs, and communicates effectively. The position is incentive eligible, including commission and formulaic incentive plans based on performance against defined metrics and goals. It requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). The position tracks time worked in excess of 40 hours per week and is eligible for overtime under the Fair Labor Standards Act. It is full-time and located in Conroe, Texas.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Excellent relationship-building skills.
Strong communication skills and customer focus.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
Conduct outbound calls using customer and prospect lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit products.
Educate customers about digital banking options, including mobile, online, and ATM services.
Provide a consistent customer experience, including greeting customers and processing transactions as needed.
Own and resolve customer issues.
Refer customers to internal experts when complex financial needs or goals are identified.
Follow bank processes and procedures and comply with applicable laws and regulations.
Complete duties delegated and assigned by the Branch Manager.
Support sound banking practices by managing, identifying, and reporting operational risks.