Relationship Banker II - Clinton Branch
About The Position
The Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs and proactively offer appropriate products, services, and guidance to help them achieve their financial goals. The role involves building customer relationships, acquiring new customers, educating customers about Regions' Consumer and Business products and services, and supporting branch goals. It is suited to candidates with retail or sales experience who are interested in career growth and development. The successful candidate is individually driven and competitive, works collaboratively toward team goals, excels at identifying customer needs, and has strong communication skills. The position is incentive eligible, including participation in commission and formulaic incentive plans, and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). It is eligible for overtime under the Fair Labor Standards Act.
Requirements
- High School Diploma or GED.
- Ability to work Saturdays as needed.
- Ability to handle cash and process cash transactions.
- Ability to communicate in person, by phone, and through electronic channels.
- Ability to use a computer frequently, including typing and sustaining attention to a monitor.
- Ability to walk and stand for extended periods.
- Ability to lift up to 20 pounds.
- Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).
Nice To Haves
- Bachelor's degree.
- Life Insurance License.
- One year of cash-handling, banking, and/or customer service experience.
Responsibilities
- Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions' solutions.
- Make outbound calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
- Educate and advise customers on Regions' Consumer and Business products and services, including loan and deposit types.
- Educate customers about digital banking options, including mobile, online, and ATM services.
- Provide a consistent customer experience, including greeting customers and processing transactions as needed.
- Own and resolve customer issues.
- Refer customers to internal experts when they have complex financial goals or needs.
- Follow bank processes and procedures and applicable laws and regulations, and complete duties assigned or delegated by the Branch Manager.
- Help ensure sound banking practices, including managing, identifying, and reporting operational risks.
Benefits
- Paid vacation and sick time.
- 401(k) with company match.
- Medical, dental, and vision benefits.
- Disability benefits.
- Health Savings Account.
- Flexible Spending Account.
- Life insurance.
- Parental leave.
- Employee Assistance Program.
- Associate Volunteer Program.
- Commission incentive plan.
- Formulaic incentive plan.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
