Relationship Banker II - Uptown Branch

Regions Bank•New Orleans, LA

9d•$46,120 - $55,160•Onsite

About The Position

At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs, then proactively offers appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to candidates with retail or sales experience who are interested in career growth and development. The successful candidate is individually driven and competitive, works collaboratively toward team goals, identifies customer needs, and communicates effectively. The position helps customers with Regions’ Consumer and Business products and services, including loan and deposit products, and educates them about digital banking options. It also contributes to branch targets, customer service, issue resolution, and safe, compliant banking practices. The role requires NMLS registration and is eligible for overtime and incentive pay.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
Make outbound calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types.
Educate customers about digital solutions, including mobile, online, and ATM offerings.
Provide a consistent customer experience, including greeting customers and processing transactions as needed.
Take ownership of and resolve customer issues.
Refer customers to internal experts when complex financial goals or needs are identified.
Follow bank processes and procedures and applicable laws and regulations, including completing duties assigned by the Branch Manager.
Help ensure sound banking practices by managing, identifying, and reporting operational risks.