Relationship Banker II - Brandon Town Center Branch

Regions Bank•Tampa, FL

5d•$46,120 - $55,160•Onsite

About The Position

The Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs, then proactively offers appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to candidates with retail or sales experience who are interested in career growth and development. The successful candidate is individually driven and competitive, works effectively as part of a team, identifies customer needs, and communicates effectively. The position is based at Regions’ Brandon Town Center branch in Brandon, Florida. It is full-time and incentive eligible, with eligibility to participate in commission and formulaic incentive plans. The role requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Register with the Nationwide Mortgage Licensing System and Registry (NMLS).

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.
Bilingual in English and Spanish.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
Conduct outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types.
Educate customers about mobile, online, ATM, and other emerging technology and digital banking solutions.
Provide a consistent, optimal customer experience, including sharing responsibility for greeting customers and processing transactions.
Own and resolve customer issues.
Refer customers to internal experts when complex financial goals and needs are recognized.
Follow bank processes and procedures and applicable laws and regulations, and complete duties delegated and assigned by the Branch Manager.
Help ensure sound banking practices, including managing, identifying, and reporting operational risks.