Relationship Banker- Pikesville Town Center

Truist Bank•Pikesville, MD

8d•Onsite

About The Position

The Relationship Banker provides an industry-leading client service experience in person and by phone by developing and expanding new and existing client relationships. The role offers financial solutions tailored to client needs through consultative conversations and referrals to other business partners. The banker may be cross-trained to perform teller duties as needed, including transactions and assisting clients as they navigate the branch. The posting also lists a Senior Relationship Banker salary range as a separate level.

Requirements

High school diploma or equivalent education.
At least 2 years of client sales and service experience.
Experience sourcing and prospecting for new clients and building client relationships.
Excellent interpersonal and communication skills and a desire to interact with clients and prospects.
Demonstrated proficiency in basic computer applications, such as Microsoft Office.
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including applicable registration and NMLS background check requirements, and must meet ongoing regulatory requirements.
Ability to multitask under time constraints.
Ability to travel as needed to accommodate temporary staffing requirements, including temporary assignment or location changes.
Ability to work weekends and/or extended hours; occasional travel and overnight stays may be required.

Nice To Haves

Associate degree or higher.
Demonstrated ability to handle multiple priorities under time constraints.
Excellent verbal and written communication skills.
Ability to respond professionally while maintaining a high level of service quality.
Experience discussing, recommending, and selling deposit, credit, and retirement products to consumer and small-business clients.
Demonstrated ability to meet or exceed sales goals.
General understanding of bank operations, policies, and procedures.

Responsibilities

Handle routine client maintenance requests, resolve problems, and perform sales functions involving deposit, credit, convenience, and other products and services.
Help meet or exceed individual and branch client-service and sales targets by offering products and services and developing, expanding, and retaining relationships.
Conduct consultative conversations and address or refer complex client needs and financial goals to internal specialists.
Participate in Truist Retail Community Bank Leadership Routines.
Develop sales techniques and product knowledge through meetings, training classes, and web-based learning.
Advise clients on consumer lending options and take loan applications.
Follow internal controls, operational procedures, and risk-management policies, and stay informed about policy and procedure changes.
Engage clients in courteous conversation while conducting transactions and identifying needs; handle teller transactions as needed and help greet and guide clients in the branch.

Benefits

Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Disability insurance.
Tax-preferred savings accounts.
401(k) plan.
At least 10 days of vacation during the first year, prorated as applicable.
10 sick days, prorated as applicable.
Paid holidays.
Depending on position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
Additional incentive pay is available.