Relationship Banker I – MT-Miles City - $1,500 Sign-on Bonus

U.S. Bank•Miles City, MT

1d•$20 - $25•Onsite

About The Position

Relationship Bankers build and foster customer relationships through in-person, appointment-based, and virtual interactions, adapting a digital-first approach to provide counsel suited to each customer’s financial needs. The role involves assessing banking needs, obtaining and processing customer and account information, explaining deposit and loan products and services, and recommending solutions aligned with customers’ goals. The Relationship Banker proactively follows up with clients, identifies solutions for new and existing customers, and maintains working knowledge of consumer and business banking products, including digital services. The position provides a consistent client experience by greeting customers and handling basic transactions, opening consumer and business accounts, completing service requests, and submitting credit applications. The banker collaborates with branch colleagues and partners, promotes self-service digital tools, and uses available resources and technologies to serve clients accurately and efficiently. The position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes criminal background and credit checks; failure to meet or maintain registration requirements may result in an offer being rescinded or employment being terminated. The role requires working from a U.S. Bank location on all scheduled workdays.

Requirements

High school diploma or equivalent.
Typically less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting applicable criminal background and credit requirements.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to effectively engage and communicate with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Proven customer service and interpersonal skills.
Experience using and demonstrating digital products and self-service technologies.
Ability to explore and identify a customer’s true needs while using a digital-first mindset.
Basic proficiency in making appropriate recommendations to meet customer needs reactively and proactively.
Experience in the financial services industry.

Responsibilities

Build and foster client relationships through proactive outreach and follow-up.
Ask questions to understand clients’ financial needs and preferred banking channels.
Identify and recommend solutions for new and existing clients based on their needs.
Engage and communicate effectively with clients and provide an optimal client experience.
Maintain working knowledge of consumer and business banking products and services, including digital products and services.
Greet clients and process basic transactions.
Develop collaborative partnerships with branch team members and partners to serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients about emerging and self-service digital products and services.
Use available resources and technologies to optimize the client experience and ensure operational excellence and accuracy.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
Pension.