Personal Banking - Relationship Banker I

NBH Bank•Telluride, CO
•$23 - $29

About The Position

The Relationship Banker I provides exceptional client service to a diverse audience, builds relationships with clients and business partners, and introduces clients to banking products, services, and digital solutions. The role involves demonstrating knowledge of mortgage, business, and installment loan options and providing a broad base of financial and credit services. Relationship Bankers may also assist other departments as needed and are expected to build rapport with clients and associates while treating others with respect and consideration. This position is suited to someone seeking to build a career in finance. The company provides training and coaching during onboarding and on the job, with opportunities for advancement as associates demonstrate success. The role requires detailed work to be completed quickly, correctly, and efficiently within established guidelines, as well as adherence to policies and structures. Associates may need to work overtime as necessary, typically no more than 5%, and scheduling is flexible as business needs allow.

Requirements

  • High school diploma or equivalent.
  • Strong work ethic and ability to complete work accurately.
  • Ability to think logically, analyze situations, and make sound decisions.
  • Ability to handle multiple tasks simultaneously.
  • Capacity to work with multiple computer and software systems.
  • Ability to calculate figures and amounts such as cash back and percentages.

Nice To Haves

  • Previous banking, cash handling, or financial service experience.
  • At least 6 months of demonstrated successful sales experience.
  • Bilingual language skills.
  • Passionate and motivated self-starter.
  • Passion for educating clients about banking products and digital technologies available at the bank.

Responsibilities

  • Build and maintain relationships with others, including clients and business partners.
  • Communicate effectively and respond to the needs and concerns of others.
  • Complete detailed work quickly, correctly, and efficiently within established guidelines.
  • Help maintain guidelines, structure, and established policies.
  • Provide exceptional client service to a diverse audience.
  • Introduce clients to banking products, services, and digital solutions.
  • Demonstrate knowledge of mortgage, business, and installment loan options and provide financial and credit services.
  • Assist other departments as needed.
  • Build rapport with clients and fellow associates and treat others with respect and consideration.

Benefits

  • Insurance
  • 401(k)
  • Associate stock purchase program
  • Paid time off
  • Associate banking perks
  • Scorecard-based incentive plan, with incentives earned quarterly based on performance
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