Relationship Banker I - Delafield, WI (Sign-On Bonus $1,500)

U.S. Bank•Delafield, WI

13d

About The Position

U.S. Bank is hiring a Relationship Banker I in Delafield, Wisconsin. Relationship Bankers build relationships with customers across in-person, appointment-based, and virtual channels, using a digital-first mindset to provide guidance tailored to customers’ banking needs and goals. The role involves learning about customers’ financial needs and channel preferences, recommending appropriate deposit and loan products and services, and maintaining knowledge of consumer and business banking products, including digital services. The banker provides a consistent client experience, greets customers, processes basic transactions, opens consumer and business accounts, completes service requests, and submits credit applications. The role also includes proactive outreach and follow-up, educating clients about digital and self-service options, and collaborating with branch team members and partners to serve clients accurately and effectively. This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes a criminal background and credit check; failure to meet or maintain registration requirements may result in an offer being rescinded or employment being terminated. The position offers a $1,500 sign-on bonus. The listed pay range is $20.25–$24.75.

Requirements

High school diploma or equivalent.
Typically less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
Ability to obtain and maintain National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting criminal background and credit-check requirements.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to effectively engage and communicate with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Proven customer service and interpersonal skills.
Experience using and demonstrating digital products and self-service technologies.
Ability to explore and identify customers’ true needs while using a digital-first mindset.
Basic proficiency in making appropriate recommendations that meet customer needs, reactively and proactively.
Experience in the financial services industry.

Responsibilities

Build and foster client relationships through proactive outreach, follow-up, questions, and learning customers’ financial needs and banking channel preferences.
Engage and communicate with clients to identify solutions for new and existing customers.
Assess customers’ banking needs and recommend suitable deposit and loan products and services based on their goals.
Maintain working knowledge of consumer and business banking products and services, including digital products and services.
Provide an optimal client experience, including greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and partners to serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients about emerging and self-service digital products and services.
Use available resources and technologies to optimize the client experience and deliver operational accuracy.

Benefits

$1,500 sign-on bonus.
Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.