Reimbursement Coordinator

Silver Cross Hospital • New Lenox, IL

2d

About The Position

Works with providers, staff, patients, referring physicians, and insurance companies to obtain appropriate referrals and prior authorizations for necessary patient treatment. Performs scheduling of surgical procedures, answers, directs, and prioritizes telephone calls, communicates effectively, and completes assigned clerical duties. Greets, instructs, directs, schedules, registers, and checks in patients, and serves as a liaison between patients and medical support staff. Maintains a positive attitude with patients, visitors, and fellow employees and helps others in areas when needed. Demonstrates knowledge of age-specific competencies and the skills needed to provide services appropriate to the ages and demographics served.

Requirements

• High school diploma or equivalent.
• Excellent computer skills and ability to multitask.
• Excellent verbal and written communication skills.

Nice To Haves

• Two years of healthcare experience or other related experience.
• Experience working with providers and insurance companies to obtain prior authorization.
• Previous scheduling experience.
• Knowledge of medical terminology and surgical procedures.
• Three years of work experience, preferably in a medical office or hospital setting.
• Microsoft Office experience, including Outlook, Word, and Excel.
• Experience with an electronic medical record.

Responsibilities

• Work with providers, staff, patients, referring physicians, and insurance companies to obtain appropriate referrals and prior authorizations for treatment.
• Schedule surgical procedures.
• Answer, direct, and prioritize telephone calls.
• Communicate effectively and perform assigned clerical duties.
• Greet, instruct, direct, schedule, register, and check in patients.
• Serve as a liaison between patients and medical support staff.
• Maintain a positive attitude with patients, visitors, and fellow employees and help coworkers in other areas when needed.
• Demonstrate age-specific competencies and provide services appropriate to the age and demographic served.

Benefits

• Medical, dental, and vision plans
• Life insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and sick time
• 401(k) plan with a match
• Wellness program
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED