Reimbursement Coordinator
About The Position
The Reimbursement Coordinator works with providers, staff, patients, referring physicians, and insurance companies to obtain appropriate referrals and prior authorizations for necessary patient treatment. The role performs scheduling of surgical procedures, answers and prioritizes telephone calls, communicates effectively, and completes clerical duties as assigned. The coordinator greets, instructs, directs, schedules, registers, and checks in patients, and serves as a liaison between patients and medical support staff. The role also involves maintaining a positive attitude with patients, visitors, and fellow employees, helping in other areas when needed, and demonstrating age-specific competencies and skills appropriate to the ages and demographics served. The position is in the SCMG Progressive Surgical Associates department and has day shifts with rotating weekday schedules.
Requirements
- High school diploma or equivalent.
- Experience working with providers and insurance companies to receive prior authorizations.
- Excellent computer skills and ability to multitask.
- Excellent verbal and written communication skills.
- Microsoft Office experience, including Outlook, Word, and Excel.
Nice To Haves
- Two years of healthcare or other related experience preferred.
- Previous scheduling experience strongly preferred.
- Knowledge of medical terminology and surgical procedures strongly preferred.
- Three years of work experience preferred, preferably in a medical office or hospital setting.
- Experience with an electronic medical record preferred.
Responsibilities
- Work with providers, staff, patients, referring physicians, and insurance companies to obtain referrals and prior authorizations for necessary treatment.
- Schedule surgical procedures.
- Answer, direct, and prioritize telephone calls appropriately.
- Communicate effectively and perform clerical duties as assigned.
- Greet, instruct, direct, schedule, register, and check in patients.
- Serve as a liaison between patients and medical support staff.
- Maintain a positive attitude with patients, visitors, and fellow employees, and help in other areas when needed.
- Demonstrate age-specific competencies and provide services appropriate to the age and demographic served.
Benefits
- Medical, dental, and vision plans
- Life insurance
- Flexible spending account
- Other voluntary benefit plans
- PTO and sick time
- 401(k) plan with a match
- Wellness program
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
