Reimbursement Coordinator

Silver Cross Hospital

3d • $18 - $22

About The Position

Works with providers, staff, patients, referring physicians, and insurance companies to obtain appropriate referrals and prior authorizations for necessary patient treatment. Performs scheduling of surgical procedures, answers, directs, and prioritizes telephone calls, communicates effectively, and completes clerical duties as assigned. Greets, instructs, directs, schedules, registers, and checks in patients, and serves as a liaison between patients and medical support staff. Maintains a positive attitude with patients, visitors, and fellow employees, helping in other areas when needed. Demonstrates knowledge of age-specific competencies and skills needed to provide services appropriate to the ages and demographics served.

Requirements

• High school diploma or equivalent.
• Experience working with providers and insurance companies to obtain prior authorization.
• Excellent computer skills and ability to multitask.
• Excellent verbal and written communication skills.

Nice To Haves

• Two years of healthcare or other related experience preferred.
• Previous scheduling experience strongly preferred.
• Knowledge of medical terminology and surgical procedures strongly preferred.
• Three years of work experience preferred, preferably in a medical office setting or hospital.
• Microsoft Office experience, including Outlook, Word, and Excel; electronic medical record experience preferred.

Responsibilities

• Obtain appropriate referrals and prior authorizations for necessary patient treatment in coordination with providers, staff, patients, referring physicians, and insurance companies.
• Schedule surgical procedures.
• Answer, direct, and prioritize telephone calls appropriately.
• Communicate effectively and perform assigned clerical duties.
• Greet, instruct, direct, schedule, register, and check in patients.
• Serve as a liaison between patients and medical support staff.
• Maintain a positive attitude with patients, visitors, and fellow employees, and help in other areas when needed.
• Demonstrate age-specific competencies and provide services appropriate to the ages and demographics served.

Benefits

• Medical, dental, and vision plans
• Life insurance
• Flexible spending account
• Other voluntary benefit plans
• PTO and sick time
• 401(k) plan with a match
• Wellness program
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED