Rehabilitation Services Director

University of Maryland Medical System•Easton, MD

About The Position

The Rehabilitation Services Director is responsible for the overall management of Rehabilitation Services across the system, with 24-hour accountability for operations. The role leads short- and long-term planning, staffing, budget development, and the integration of interdepartmental and intradepartmental services. The Director establishes departmental policies, procedures, standards, and objectives consistent with organizational goals, working through managerial and supervisory personnel to achieve them. The Director participates in system-wide strategic planning for patient care and leads service-line planning aligned with system and organizational strategies. The role oversees the development of policies, productivity and quality targets, budgets, personnel functions, departmental performance monitoring, and service improvements. It also builds collaborative relationships with medical staff, departments, and external stakeholders; supports marketing and workforce development; and participates in committees and organizational initiatives.

Requirements

Bachelor’s degree in an applicable healthcare-related field.
Current Maryland licensure in a clinical area.
At least five years of middle-management experience.
Previous relevant clinical experience.
Knowledge of licensure and regulatory agency requirements.

Nice To Haves

Master’s degree in an applicable healthcare-related field.
Knowledge of CARF requirements.

Responsibilities

Participate with leadership team members in strategic planning for system-wide patient care functions and service planning, and conduct service-line strategic planning aligned with system and organizational plans.
Lead the development of policies, procedures, productivity targets, and quality benchmarks to ensure effective and efficient services and compliance with system standards and external licensing, accreditation, professional, and regulatory requirements.
Develop financial projections and operational and capital budgets; manage budgets and oversee fiscal and physical resources to support financial performance and monitor results against plans.
Develop and maintain collaborative relationships with medical staff, system-wide departments, and external stakeholders to improve service, access, and quality.
Oversee or perform personnel functions, including recruiting, interviewing, hiring, counseling, and discipline in accordance with Human Resources policies; oversee performance objectives and assessments and maintain positive staff relations.
Work with team members to establish and improve employee engagement and workforce development.
Participate in and direct development and implementation of marketing plans for programs and services, as appropriate, to raise community and target-population awareness.
Monitor departmental performance; oversee or perform data collection and reporting, analyze results, implement improvements, and report findings with recommendations for action.
Consult with healthcare personnel and organizations about healthcare, management, patient-care, system, hospital, and program trends to integrate new concepts and practices into operations.
Participate in interdepartmental, system, and hospital committees, initiatives, and programs supporting organizational development.
Perform other duties as assigned.