Rehab Care Coordinator

BrightSpring Health Services•Salt Lake City, UT

About The Position

The Rehab Care Coordinator, described in the posting as the Clinical Coordinator (CC), leads and coordinates a transdisciplinary neurorehabilitation program. The CC serves as a central point of contact to help ensure each patient's rehabilitation and community reintegration needs are met, coordinating services and collaborating with clinical staff, patients, care partners, physicians, payers, and other stakeholders. The role includes developing and monitoring comprehensive rehabilitation plans, evaluating patient progress, preparing clinical reports, coordinating case conferences, communicating with relevant stakeholders, and helping secure equipment and continued service authorizations. The coordinator also tracks service hours and physician orders, participates in medical provider meetings, follows applicable professional and company standards, and maintains clinical skills through staff development and continuing education. The position involves travel between assignments and locations and may require substantial physical activity, including standing, walking, and assisting with patient transfers.

Requirements

Bachelor's degree or higher in Allied Health (OT, PT, or SLP), Registered Nursing, Human Services, or Rehabilitation Counseling/Psychology.
Relevant professional licensure, registration, or certification maintained in the state of practice.
Current BLS (Basic Life Support), First Aid, and CPR certifications.
At least two years of experience in a rehabilitation setting with neurologically impaired patients.
Excellent organization, problem-solving, decision-making, and communication skills.
Ability to function under minimal supervision.
Reliable transportation and ability to travel daily to and from multiple assignments or locations.
Ability to lift 50 pounds; moving, lifting, or transferring patients may involve lifting up to 100 pounds.
Ability to stand for extended periods; duties require extensive standing and walking.
Fine motor skills and visual acuity.
Ability to lift, position, push, and/or transfer patients.
Frequent reaching, stooping, bending, kneeling, and crouching.

Nice To Haves

Current certification as a Certified Brain Injury Specialist (CBIS).
Prior case management and/or insurance administration experience.

Responsibilities

Manage the provision of individual patient services and collaborate with clinical staff to develop rehabilitation plans.
Coordinate the ongoing provision of rehabilitation services.
Develop comprehensive transdisciplinary treatment plans, clinical outcomes, goals, objectives, and service delivery in conjunction with the patient or care partner and clinical team.
Complete CC evaluations and prepare initial, progress, and discharge reports; monitor patient status on an ongoing basis.
Complete patient clinical outcome tools appropriate to the patient's diagnosis.
Regularly monitor satisfaction among patients, families, physicians, payers or case managers, and referral sources.
Lead interdisciplinary case conferences and team meetings, and communicate treatment plans and progress reports to physicians, external case managers or payers, and patients or family members.
Schedule and facilitate interdisciplinary case conferences with the clinical team, payers or case managers, physicians, and family members.
Communicate regularly with patients, families or care partners, payers or case managers, and physicians about patient progress and important issues.
Facilitate acquisition of equipment needed to achieve agreed functional goals, coordinating with funding sources as necessary.
Participate in medical provider meetings to report or resolve medical issues for the person served.
Monitor projected service hours and report hours and changes to local leadership, including the Executive Director, Director of Clinical Management, or Program Manager.
Negotiate with funding sources for service extensions beyond initial authorizations.
Acquire and track physician orders for ongoing services after initial orders are obtained.
Follow the Company's Code of Conduct, policies, HIPAA and Corporate Compliance programs, professional practice standards, and applicable state and federal laws.
Attend, participate in, or conduct internal staff development programs; obtain required continuing education and maintain and enhance clinical practice skills.
Perform other duties as assigned.