Regulatory Compliance Manager

Healthy Kids Programs•Poughkeepsie, NY

15h•Onsite

About The Position

Healthy Kids Extended Day Programs is seeking a Regulatory Compliance Manager to build and maintain scalable systems for understanding, tracking, and consistently meeting regulatory requirements across an organization operating in approximately 15 states. The role is based in person at 2 Summit Court, Fishkill, New York, and focuses especially on ensuring that enrolled children have complete, current medical and health documentation. Childcare experience is not required; the organization will provide an opportunity to learn childcare-specific regulations. The manager will maintain state-by-state requirements, track child and employee records, licenses, permits, renewals, inspections, training, and other obligations, and establish processes for identifying and resolving missing, incomplete, or expired items. The role will research regulatory changes, translate requirements into practical procedures, communicate updates, support new programs before opening, and work with regulatory agencies when necessary. The position will also develop and conduct audits, create compliance tools and reports, track corrective actions and metrics, and report significant issues to senior leadership. Working with teams including Registration, Operations, HR, Onboarding, Payroll, Finance/Business Transformation, and senior leadership, the manager will improve processes, reporting, data accuracy, and automation. Success includes establishing centralized, reliable compliance systems that provide leadership visibility and help prevent compliance problems.

Requirements

Strong organizational skills to manage numerous requirements, records, deadlines, and follow-ups without losing detail.
Ability to interpret requirements, document them, identify gaps, and follow through until issues are resolved.
Systems-thinking skills, including identifying underlying process problems and improving how they are managed.
Ability to research regulatory requirements, understand their meaning, and determine operational implications.
Reliable follow-through on missing information and unresolved issues.
Comfort with spreadsheets, databases, reporting tools, and dashboards, and ability to learn new systems.
Ability to explain complex requirements clearly to people who are not compliance professionals.
Ability to collaborate effectively with Operations, Registration, HR, Payroll, Finance/Business Transformation, and senior leadership.
Experience in a relevant field such as regulatory compliance, healthcare or medical-record compliance, licensing or credentialing, quality assurance, auditing, risk management, HR or employee compliance, education administration, operations, document control, or regulatory research may be a strong fit.
Childcare experience is not required.

Nice To Haves

Childcare licensing or regulatory experience.
Experience working with state regulatory agencies.
Experience with children's medical or health documentation.
Multi-state compliance experience.
Experience with licensing or credentialing systems.
Background-check or personnel compliance experience.
Experience building compliance tracking systems.
Experience with automation or process improvement.
Experience in a rapidly growing organization.

Responsibilities

Maintain a state-by-state matrix of regulatory and medical-documentation requirements.
Track children's physical examinations, immunizations, health forms, medication authorizations, allergy information, and other required documentation.
Establish processes to identify missing, incomplete, or expired documentation and create reminders and follow-up procedures.
Work with Registration and Operations to incorporate compliance requirements into enrollment processes.
Provide leaders with reports on compliance status and outstanding issues.
Conduct regular audits of records and processes; track compliance metrics and report significant issues to senior leadership.
Identify opportunities to automate repetitive compliance activities and establish preventive compliance processes.
Research and monitor changes in applicable regulations; translate regulations into practical procedures and communicate updates to appropriate teams.
Help new programs understand applicable requirements before opening and maintain documentation demonstrating compliance.
Work with regulatory agencies when necessary.
Track licenses, permits, renewals, inspections, regulatory deadlines, licensing deficiencies, corrective action plans, required documentation, and recurring compliance issues through completion.
Work with HR and Onboarding to establish requirements and tracking for employee background checks, fingerprints, documentation, training, CPR/First Aid certifications, mandated reporter requirements, and other qualifications.
Develop compliance tools such as audit checklists, dashboards, tracking databases, reports, standard operating procedures, corrective-action trackers, compliance guides, and automated reminders.
Conduct periodic audits, identify gaps, track corrective actions, and report significant issues to leadership.
Identify opportunities to eliminate manual work, improve data accuracy, automate reminders, centralize tracking, improve reporting, standardize processes, and make compliance information more accessible.
Work with Finance/Business Transformation and other teams on automation and process-improvement opportunities.
Establish scalable systems for licensing, employee compliance, staffing requirements, audits, regulatory updates, and other compliance obligations.

Benefits

Employer-paid childcare for children enrolled in the program on the days and during the hours the employee works.
Comprehensive medical, vision, and dental insurance.
AFLAC supplemental plans.
401(k) for eligible employees.
Paid holidays, PTO, and sick leave.
On-demand pay with access to earned wages before the scheduled payday.
Career development and growth opportunities.

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