Regulatory Business Control Manager

Bank of America•Fort Worth, TX

1d•$104,000 - $159,900•Onsite

About The Position

The Business Control Manager is part of the Regulatory Business Controls team within the Retail Business Enablement & Controls organization. This position will be responsible for providing regulatory support and internal control discipline for Lending products, primarily for Mortgage Lending products. This position provides regulatory expertise and guidance for several regulations including, but not limited to, Equal Credit Opportunity Act, including Appraisal Delivery; Fair Housing Act as it relates to external exams, internal audits, issue and project engagement, assessments, monitoring, control & metric oversight and reporting. This role influences across multiple levels of management and provides direction to the front line units. Incumbents typically have over 5+ years of risk management and/or FLU/ECF experience. This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Requirements

Minimum of 5 years of relevant work experience with a working knowledge of lending regulations, as well as lending processes
Ability to read and understand complex matters, anticipate risks, and summarize key information
Demonstrated ability to think strategically and execute tactically.
High attention to detail and strong organizational skills with the ability to prioritize requests and workload accordingly.
Influence horizontally and vertically across the organization and diverse audiences
Strong written and verbal communication skills
Self-starter with excellent anticipation skills, problem solving, follow-up
Demonstrated dependability and ability to act with a sense of urgency
Ability to interact with people at all levels of the organization
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Ability to work in a fast paced and complex environment
Ability to deal with sensitive data and maintain confidentiality
Ability to identify risks and ways to mitigate those risks
Exhibits strong relationship management and interpersonal skills

Nice To Haves

8+ years of risk management or business control experience
Mortgage lending regulation expertise, specifically related to Equal Credit Opportunity Act and Fair Housing Act.
Process Improvement and six-sigma and / or data analysis experience
Capable of performing complex analyses and formulating solutions independently
Experience with root cause analysis
Experience working with internal and external auditors

Responsibilities

Monitor and influence the control environment to drive adherence to regulatory requirements and enterprise standards
Provide regulatory direction and SME support including assessments, impact analysis and implementation of regulation and policy changes
Actively engage in process change initiatives to ensure solutions result in compliant outcomes with meaningful, sustainable controls
Analyze compliance testing, monitoring reports, and other testing results to identify primary root cause of errors and escalate for remediation
Interface with Global Compliance and Operational Risk (GCOR) and Legal partners to provide the business point of view on regulatory topics
Identify issues and/or control improvements for remediation
Perform assessments of compliance against regulatory requirements and enterprise policies
Coordinate with partners and stakeholders to ensure end-to-end process engagement
Provide audit and exam support
Acts as an ambassador of the risk culture
Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Performs monitoring and testing of controls, identifying issues and control improvements for remediation
Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Manages the performance and productivity of team members that conduct quality inspection reviews
Ensures timely execution of QA activities including control execution, case management, and results reporting
Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting