Registration Specialist

Jackson Hospital and Clinic • Montgomery, AL

13d

About The Position

The Registration Specialist performs patient access and registration functions, with specific duties dependent on assignment within the department. The role includes gathering and entering patient demographic and benefit information, verifying eligibility and coverage limitations, coordinating benefits, determining and collecting patient financial responsibility at the point of service, and meeting regulatory requirements. The Specialist communicates with patients, families, healthcare providers, medical staff offices, and peers, using AIDET and providing excellent customer service.

Requirements

• High school diploma or equivalent.
• Ability to interact with the public, including children, adolescents, adults, and geriatric patients.
• Ability to interpret and possess basic medical and anatomy terminology skills.
• Manual dexterity and visual acuity to use a PC and calculator; visual acuity to file and proof documents.
• Ability to sit for prolonged periods.
• Verbal communication and hearing ability to communicate with a multitude of customers.
• Ability to frequently lift patient luggage weighing 25–40 lbs.
• Ability to type 40 to 50 words per minute.

Nice To Haves

• Previous business office experience, preferably in a healthcare environment.

Responsibilities

• Perform pre-registration and registration.
• Identify payers and verify patient benefits, including eligibility and coverage limitations.
• Refer patients to financial counseling as appropriate.
• Gather and accurately enter complete patient demographic and benefit information into computer systems in a timely manner.
• Coordinate benefits and determine and collect patient financial responsibility at the point of service.
• Meet regulatory requirements, including medical necessity determinations, Medicare Secondary Payer completion and coordination of benefits, issuance and signage of the Important Message from Medicare, HIPAA, and EMTALA.
• Communicate clearly and concisely with patients, patients’ family members, healthcare providers, medical staff offices, and peers.
• Use AIDET and provide excellent customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED