Registration Specialist -PRN

WVU Medicine

19h

About The Position

The Registration Specialist performs administrative and clerical duties to manage patient registration and patient financial obligations. The role gathers and enters demographic, billing, and insurance information into registration and billing systems; supports patient understanding of insurance, payment, and hospital procedures; and completes registration documentation and related workflows. The specialist may also obtain pre-certifications and authorizations, conduct coverage screenings and medical necessity checks, and schedule or update patient appointments. The position involves frequent interaction with patients, families, legal guardians, medical staff, and support staff in a high-volume, fast-paced environment. It requires attention to detail, organization, the ability to handle multiple tasks, and use of applicable computer software and business equipment. The role is PRN, with zero scheduled weekly hours listed.

Requirements

High school graduate or equivalent.
State criminal background check and federal background check, if applicable, as required for regulated areas.
Ability to accurately use applicable computer software and equipment and follow downtime procedures.
Knowledge of procedures for reporting or documenting unsafe or hazardous conditions, incidents, and defective equipment in compliance with hospital policy.
Attention to detail, organization, and ability to perform multiple tasks simultaneously.
Ability to memorize and reference information from written sources or appropriate personnel.
Ability to understand medical insurance payment requirements and basic knowledge of covered services.
Excellent written and verbal communication skills and ability to understand written and verbal communication.
Basic knowledge of medical terminology.
Ability to meet the physical demands described, including frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping; manual dexterity to operate business equipment; and sitting or standing for extended periods.

Responsibilities

Obtain demographic, billing, and insurance information from patients, families, or legal guardians; enter it into registration and billing systems; and scan insurance cards and photo identification.
Provide patients with information about insurance, bill payment, and hospital procedures.
May obtain pre-certifications and authorizations for managed care.
Prepare consent forms, privacy notices, and other registration paperwork for signature, including electronic signatures for consent to treat and patient financial obligations.
Collect applicable deposits, co-payments, deductibles, and patient liability payments; provide receipts and document payments in registration and billing systems.
Prepare patient identification armbands.
Balance daily receipts and the cash drawer as needed, and follow up on accounts indicated by system flags.
May initiate screenings, gather coverage information, and complete appropriate paperwork.
Perform medical necessity checks and complete Advanced Beneficiary Notices as needed.
Schedule, reschedule, or cancel patients according to hospital workflows.
Check that orders are complete and validate orders against scheduled services.
Use applicable computer software and equipment for access processing and follow downtime procedures.
Report or document unsafe or hazardous conditions, incidents, and defective equipment in accordance with hospital policy.