Registration Specialist - Hagerstown Primary Care & Pediatrics

WVU Medicine•Burbank, CA

7d•$19 - $25•Onsite

About The Position

The Registration Specialist performs administrative and clerical duties to manage patient registration and patient financial obligations. The role gathers and enters demographic, billing, and insurance information; assists patients with information about insurance, bills, and hospital procedures; prepares registration paperwork and obtains signatures; collects and documents patient payments; and supports scheduling and order validation. The position may also handle managed care authorizations, coverage screenings, and medical necessity checks. This position is scheduled for 40 hours per week in a high-volume, fast-paced environment with frequent interaction with patients, medical staff, and support staff, and exposure to communicable disease. The role involves frequent movement and extended periods of sitting or standing. The stated wage scale is $18.70–$24.93 per hour; shift differentials may apply based on shift worked, and overtime pay is available for hours over 40 per week.

Requirements

High school graduate or equivalent.
State criminal background check and federal background check, if applicable, as required for regulated areas.
Ability to accurately use applicable computer software and equipment for access processing and follow downtime procedures.
Knowledge of procedures for reporting or documenting unsafe or hazardous conditions, incidents, and defective equipment in compliance with hospital policy.
Attention to detail, organizational skills, and ability to perform multiple tasks simultaneously.
Ability to memorize and recall information or reference written sources or appropriate personnel.
Ability to understand medical insurance payment requirements and basic knowledge of covered services.
Excellent written and verbal communication skills, with ability to understand written and verbal communication.
Basic knowledge of medical terminology.

Responsibilities

Obtain demographic, billing, and insurance information from patients, family members, or legal guardians; enter it into registration and billing systems; and scan insurance cards and photo identification.
Provide patients with information about insurance, bill payment, and hospital procedures.
May obtain pre-certifications and authorizations for managed care.
Prepare consent forms, privacy notices, and other registration paperwork, and obtain required signatures, including electronic signatures for consent to treat and patient financial obligations.
Collect applicable deposits, co-payments, deductibles, and patient liability payments; provide receipts and document payments in registration and billing systems.
Prepare patient identification armbands.
Balance daily receipts and the cash drawer as needed, and follow up on accounts flagged by the system.
May initiate screenings, obtain information for coverage, and complete appropriate paperwork.
Perform medical necessity checks and complete Advanced Beneficiary Notices as needed.
Schedule, reschedule, or cancel patients according to hospital workflows.
Check that orders are complete and validate orders against scheduled services.