Registration Specialist (Pool)

Valleywise Health System•Phoenix, AZ

About The Position

Under the direction of the Registration Manager, the Registration Specialist registers patients and ensures accurate and timely processing of all accounts. The position obtains necessary insurance and other eligibility verification and ensures AHCCCS applications are processed for every self-pay or unverifiable payer source. The Specialist works with management and other staff to identify and resolve issues that threaten billing and reimbursement.

Requirements

  • High school diploma or GED.
  • One to two years of general clerical, customer service, or medical experience.
  • Good verbal and written interpersonal and communication skills, including basic grammar, spelling, and punctuation.
  • Basic math, data entry, 10-key, and keyboarding skills.
  • Ability to type at least 30 words per minute.
  • Excellent organizational skills and ability to work with professionals while maintaining confidentiality standards.
  • Ability to demonstrate interviewing and investigation techniques.
  • Ability to handle multiple tasks simultaneously.
  • Knowledge of the Arizona Medicaid program.
  • Ability to read, write, and speak effectively in English.

Nice To Haves

  • Experience in a healthcare environment involving data reconciliation.
  • Insurance verification and Medicaid eligibility experience.
  • Creativity, initiative, independent thinking, critical thinking, and problem-solving skills.

Responsibilities

  • Register patients and ensure accurate, timely processing of accounts.
  • Obtain verification of insurance and other eligibility programs.
  • Ensure AHCCCS applications are processed for every self-pay or unverifiable payer source.
  • Work with management and other staff to identify and resolve issues that threaten billing and reimbursement.
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