Registration Scheduler Cardiac Arrhythmia

HonorHealth•Scottsdale, AZ

1d•Onsite

About The Position

The Registration Scheduler acts as the first point of contact for customers and organizes clerical and administrative duties for the Cardiac Arrhythmia Clinic. The role performs cross-functional clerical and patient-support tasks, including telephone communications, patient registration, appointment scheduling, data entry, patient chart maintenance, and communication with physicians’ offices as needed. Duties may vary according to departmental needs. The position is based at the Cardiac Arrhythmia Clinic at 3225 N. Civic Center Plaza, Scottsdale, Arizona. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. A $2,500 sign-on bonus is offered.

Requirements

High school diploma or GED required.
Preferred: One year in a healthcare-related field with knowledge of medical terminology, or experience in scheduling and/or registration in a healthcare setting.
Preferred: Two years of healthcare-related experience, including scheduling and registration, Patient Access, Outpatient Medical Imaging, medical scheduling, or closely related experience.
Fingerprint Clearance Card is required for Pediatric Behavioral Health Sites only; applicants must have a current card or apply and be eligible within seven working days after employment.

Nice To Haves

Basic Life Support (BLS) certification preferred.
One year of healthcare-related experience with medical terminology knowledge, or healthcare scheduling or registration experience.
Two years of healthcare-related experience, including scheduling and registration, Patient Access, Outpatient Medical Imaging, medical scheduling, or closely related experience.

Responsibilities

Greet and communicate with customers, answer telephone calls, retrieve and respond to voicemail, and direct information to the appropriate individual.
Orient patients to the department by providing directions and instructions.
Schedule initial and follow-up appointments and procedures; track no-shows, document them in the appropriate system, communicate with physicians when applicable, and provide schedules to staff in the requested format.
Provide initial registration information, create or select appropriate electronic records, obtain signatures and medical authorizations or referrals, and document financial responsibility.
Complete daily data entry and scan patient registration information.
Obtain insurance authorizations as applicable, collect required co-pays and procedure payments, and complete and submit daily deposits or billing as applicable.
Maintain complete and appropriately documented patient charts in accordance with HIPAA, communicate with insurance carriers and hospital billing regarding authorization updates, and forward chart information to medical records as applicable.
Communicate with Workers’ Compensation and hospital billing regarding authorization updates and billing, and forward appropriate chart information to medical records.
Review email daily and provide the supervisor with appropriate information and memorandums.
Maintain inventory of office supplies and forms and place orders as needed.
Perform other duties as assigned.