REGISTRATION DISCHARGE SCHEDULER

TRI-CITY CARDIOLOGY CONSULTANTS PC•Chandler, AZ

1d•$18 - $21•Onsite

About The Position

Tri-City Cardiology is seeking a customer service-oriented professional to join its Front Office/Discharge Scheduling team. This position provides front office support by greeting and registering patients, providing financial information and support, and verifying financial and demographic information at check-in. It also provides discharge services to ensure care plans and physician orders are scheduled and carried out. The position is based at the Chandler location and requires travel to the Casa Grande office 1–2 days per week, as well as filling in at East Valley locations in Gilbert and Mesa. The Monday–Friday, eight-hour shift falls within a schedule window of 6:45 a.m. to 5:30 p.m. The stated pay rate is $18.00–$21.00 per hour.

Requirements

High school diploma or GED.
At least one year of front office medical receptionist experience.
Typing speed of 40 words per minute.
Knowledge of basic computer skills and math skills.
Demonstrated critical-thinking ability to resolve problems and carry out instructions.
Ability to multitask.
Excellent verbal communication skills and ability to communicate effectively with internal and external customers.
Ability to manage tasks in a timely fashion.
Ability to read and interpret documents.
Ability to travel to the Casa Grande office 1–2 days a week and fill in at Gilbert and Mesa locations.

Nice To Haves

Previous medical scheduling experience.
One year of cash-handling experience.

Responsibilities

Verify and update patient demographic and insurance information in Practice Management (PM).
Scan insurance cards, pharmacy cards, and driver’s licenses into the appropriate PM accounts.
Ensure patients complete and sign Privacy Notices and yearly updates.
Explain the organization’s financial policy and Forms Fees and ensure patients sign the financial policy and complete Forms paperwork.
Discuss patients’ financial responsibilities, including copays, coinsurance, deductibles, Forms Fees, and payments due at the visit.
Attempt to collect copays, coinsurance, deductibles, deposits, and past-due balances.
Reconcile the cash bag and prepare and reconcile the daily deposit.
Schedule internal and external testing appointments according to physician orders.
Schedule follow-up appointments and referrals to other specialists according to physician orders.
Complete lab and radiology requisitions or orders and authorization tasks appropriately.
Create charts and schedule appointments for walk-in new patients.
Print appointment reminders and clinical summaries, and review scheduling information, policies, cancellation notices, and testing instructions with patients.
Verify that the chart contains the appropriate diagnosis for testing.
Enroll patients in the Patient Portal if they are not already registered.
Work scheduling task buckets and complete scheduling tasks.
Provide clear, calm, friendly, and professional service to patients and other internal and external customers.
Manage tasks in a timely manner and multitask in a fast-paced environment.

Benefits

Competitive wages.
Monday–Friday work schedules.
Health, dental, and vision coverage beginning the first of the month following hire.
401(k) retirement plan.
Paid Time Off (PTO).
Paid Sick Leave (PSL).
Seven company-paid holidays.
100% company-paid life insurance.
Supplemental insurance.
Employee Assistance Program.
Immediate holiday pay.
Annual movie night, with family invited.
Years of Service Awards.
Reward & Recognition Program.
Internal career growth opportunities.