Registration Coordinator - Middlebrook Surgery Center ON-SITE 8:30AM

Community Health Systems Professional Services Corporation • Knoxville, TN

5d • Onsite

About The Position

The Registration Coordinator supports registration operations at Middlebrook Surgery Center by coordinating staff training, quality assurance efforts, and workflow improvements. The role helps ensure accurate data entry, compliance with policies and regulations, and timely resolution of registration-related issues. Serving as a departmental resource, the coordinator collaborates with leadership to support performance goals, staff development, and consistent application of registration standards across applicable facility areas.

The position is on-site in Knoxville, Tennessee, with hours from 8:30 a.m. to 5:00 p.m. The posting states that there are no weekends, holidays, or call responsibilities.

Requirements

• 2–4 years of experience in registration, scheduling, or intake within a healthcare environment.
• Working knowledge of registration workflows, systems, and documentation practices.
• Strong attention to detail, with a focus on data accuracy and regulatory compliance.
• Effective communication and facilitation skills for delivering training and process updates.
• Ability to collaborate with multiple stakeholders and departments.
• Familiarity with healthcare regulations, payer requirements, and privacy standards.
• Proficiency in registration software systems and Microsoft Office tools.
• Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Must be authorized to work in the U.S. for an employer; the position is not eligible for immigration sponsorship now or in the future.

Nice To Haves

• Associate degree in healthcare, business, or a related field.
• Experience in training, auditing, or quality assurance.

Responsibilities

• Coordinate training and onboarding for staff responsible for registration or intake activities across designated departments.
• Monitor data quality and registration accuracy, identify trends, and contribute to performance improvement initiatives.
• Review registration edits, documentation workflows, and work queues to support timely and accurate resolution of errors.
• Educate staff and provide updates on workflow changes, system functionality, payer requirements, and regulatory updates.
• Participate in developing and delivering routine quality assurance reviews and support performance audits as needed.
• Collaborate with department leadership to identify opportunities to improve efficiency, standardization, and compliance in registration-related processes.
• Serve as a subject matter resource for registration questions and system navigation, providing on-the-job support to team members.
• Coordinate with departments such as Revenue Cycle, IT, and Clinical Operations to align registration practices with cross-functional processes.
• Perform other duties as assigned.
• Maintain regular and reliable attendance.
• Comply with all policies and standards.

Benefits

• Medical, dental, vision, and life insurance coverage.
• Generous paid time off and extended illness benefits.
• 401(k) with company match.
• Career development, learning opportunities, and advancement pathways.
• Licensure and certification reimbursement for eligible roles.
• Student loan assistance for eligible roles.
• Employee rewards and recognition programs.
• Voluntary benefits, including options such as pet insurance, identity protection, and legal insurance.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed