PT Registration Clerk (74710)

Orthopedic Associates of Lancaster•Lancaster, PA

10d

About The Position

The Registration Clerk completes registration for patients before scheduled procedures, verifies that data in the surgery center’s processing system is complete and accurate, updates information as needed, and performs other administrative functions. This is a part-time role averaging around 25 hours per week at North Pointe Surgery Center, part of Orthopedic Associates of Lancaster. The center provides outpatient orthopedic surgical care in Lancaster and Lebanon, Pennsylvania.

Requirements

High school diploma or GED.
Experience with Microsoft Office, including Excel and Word.
Strong organizational skills and attention to detail.
Ability to remain calm and professional.
Basic math skills and payment-processing ability.
Outstanding customer-service skills.
Ability to work in a fast-paced environment.

Nice To Haves

Prior experience in a medical office setting.
Certification or diploma from a vocational school or business school.
Ability to use online payer-specific manuals and medical policies.
Ability to explain concepts such as coinsurance, copayments, and deductibles.

Responsibilities

Promote the organization’s mission, vision, and values.
Greet patients promptly as they enter the Center.
Enter patient information accurately into the software system and verify previously entered information.
Collect patient-responsibility payments during registration, provide receipts, and post payments correctly in the software system.
Answer incoming phone calls and direct them to the appropriate person.
Maintain and balance the cash bag daily.
Scan and/or copy insurance cards and patient identification.
Ensure patients complete and sign relevant insurance and Center release forms.
Adhere to Center rules and regulatory requirements.
Compile and submit required clinical documentation for the anesthesia provider.
Scan clinical documentation accurately into the Center’s electronic medical records.
Monitor and report completion of operative reports to ensure charts are complete within 30 days.
Perform other duties as assigned.