Registration Clerk (3700)

Phoenix Union High School District 210•Phoenix, AZ

3d•Onsite

About The Position

The Registration Clerk documents, maintains, and provides information regarding student records, attendance, and enrollment. The clerk greets incoming parents, students, and staff and answers phones. This position supports the relationship between the Phoenix Union High School District and the public by providing courteous, professional assistance while maintaining confidentiality of work-related issues, client records, and school information. The position follows Governing Board Policies and performs other related duties as required or assigned. Work is performed in a standard office environment. The role is classified support staff and follows a 10- or 12-month work year.

Requirements

High school diploma or GED equivalent and two years of clerical experience, or an equivalent combination of education, training, and experience.
Ability to type and enter data quickly and accurately enough to perform job functions effectively.
Ability to maintain accurate records, including tasks involving computation.
Ability to operate a computer and appropriate software.
Skill in writing professional reports and correspondence from brief instructions.
Skill in understanding, explaining, and applying relevant rules, regulations, policies, and procedures.
Ability to follow verbal and written instructions and procedures.
Ability to communicate effectively verbally and in writing.
Ability to provide excellent customer experiences and interact tactfully and courteously with the public.
Commitment to creating and sustaining a thriving learning and working environment for students and staff.
Ability to establish and maintain effective working relationships.
Ability to use initiative within organizational policies, procedures, and guidelines.

Responsibilities

Check attendance calls for excused student absences and class attendance sheets, and enter information into the computer system.
Verify identification and enter information for students being checked out of school by parents.
Provide registration and attendance information and assistance to students and parents.
Perform general clerical functions.
Answer phones, respond to questions, and greet and assist students and parents who come to the front office.
Check returned mail for correct addresses.
Generate and provide attendance and registration reports to government agencies, District offices, campus personnel, administration, and teachers.
Start new enrollment and withdrawal processes and verify that required documents are signed and complete.
Enter information into the computer system and make copies for appropriate department records.
Update student information, including address, phone number, and emergency contact changes.
Process medical leave and chronic illness forms and share information with appropriate departments.
Assist with inputting and maintaining student master files, pre-enrollment information, student schedule files, student class rankings, and teacher master files.
File documents for student cumulative files; scan, copy, and file updated information.
Distribute, receive, and process absence verification sheets.
Input telephone data for ill students and coordinate homework for teachers, parents, and homebound tutors.
Demonstrate courteous and professional behavior when interacting with students, parents, visitors, and school staff.
Maintain confidentiality of work-related issues, client records, and school information, and follow Governing Board Policies.